OSA Compliance Manager

eBay; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a leading global ecommerce company as an OSA Compliance Manager in London. You'll be responsible for developing compliance frameworks, managing risks, and collaborating with various teams to ensure adherence to new regulations. This role is pivotal in shaping eBay's compliance strategy in a rapidly evolving regulatory landscape.

Qualifications

• Proven experience in regulatory compliance, risk management, or audit.
• Proactive and solution-focused approach.

Responsibilities

• Develop and run the OSA compliance program.
• Coordinate with internal partners to assess risks.
• Support engagement with regulators.

Skills

Analytical

Problem-Solving

Interpersonal

Education

Regulatory Compliance

Job description

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At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About The Team And The Role

Today’s regulatory environment is evolving rapidly and poses significant implications for online marketplaces. eBay’s Risk and Compliance team was brought together to meet these changing business, regulatory and customer needs. We operate and maintain sophisticated risk and compliance programs, while setting consistent standards and policies globally in this constantly evolving regulatory environment.

New laws in Europe, such as the Online Safety Act (OSA) in the UK and the Digital Services Act (DSA) in the EU have established higher benchmarks in platform regulation and impose a range of requirements on platforms providing services to European users. As a result, we are looking for an experienced compliance manager to help build out eBay’s European compliance program with a focus on the OSA, to be based in eBay’s London offices.

What You Will Accomplish

• Work closely with our Senior EU Compliance Officer on handling OSA and other compliance requirements.
• Drive the development and implementation of operational compliance frameworks, policies, and procedures to help us align with regulatory requirements and industry standards.
• Lead the identification, assessment, and monitoring of key operational risk indicators, areas of improvements, and recommend appropriate action.
• Work with eBay’s internal teams, including Legal, Government Relations, eBay’s Regulatory Initiative team, Analytics, Product, and Customer Support.
• Use your extensive understanding of regulations affecting the tech industry and compliance management to develop and inform our compliance approach.
  
  
  

Key Job Responsibilities

• Developing and running our OSA compliance program and potentially other regulations.
• Coordination with internal partners and external advisors to assess risks and establish mitigation strategies.
• Support our ongoing engagement with regulators and assist with any information requests.
• Continuously seek opportunities to improve processes based on insights and feedback from internal partners, customers and regulators.
• Regularly update leadership on project statuses, compliance gaps, strategic decision-making and prioritization.
  
  
  

What You Will Bring

• Proven experience in regulatory compliance, risk management, audit or a related role, preferably in the technology, internet or digital services sector, or working for a relevant regulator or government agency.
• Proactive and solution focussed approach, demonstrating strong critical thinking, analytical and problem-solving skills.
• Desire for continual professional development to stay up to date on changes in laws and regulations and to grow your expertise as a compliance professional.
• Excellent interpersonal skills, with the ability to influence stakeholders at all levels.
  
  
  

Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [e-mail]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Legal

• Industries

  Technology, Information and Internet

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