Order to Invoice Analyst

Marlink; Aberdeen City; On-site; GBP 28,000 - 42,000; Full time

Job summary

Marlink in Aberdeen seeks an Order to Invoice Analyst to ensure accurate invoicing for products and services. You will consolidate information from multiple sources and liaise with Sales, Finance, IT, Logistics, and Customer Care to resolve inquiries.

The role involves correcting billing data, issuing invoices and credit notes, processing prepaid orders, analyzing discrepancies, and proposing process improvements. Strong English and MS Office skills are required; occasional travel may be needed.

Qualifications

• Secondary or higher education in economy and finance.
• Minimum 3 years of experience.
• Experience with Navision, Axapta, Microsoft Dynamics 365.
• Proficient with MS Office.
• Strong command of English (written and spoken).
• Good understanding of the company’s core activities and processes.

Responsibilities

• Complete and correct customer and invoice information to ensure accurate invoicing.
• Resolve disputes or inquiries with timely, correct communication.
• Issue ad hoc invoices and credit notes from the accounting or billing system.
• Process purchase orders for prepaid credit.
• Analyze discrepancies affecting invoicing and profitability.
• Suggest process improvements across related activities and departments.
• Create reports for colleagues and customers.
• Adhere to Employee Handbook obligations.

Skills

English language proficiency

Work under time pressure

Team player

Independent and proactive

Customer oriented

Prioritization

Knowledge sharing

Willingness to travel

Education

Secondary or higher education in economy and finance

Tools

Navision

Axapta

Microsoft Dynamics 365

MS Office

Job description

Location : Aberdeen / Europe

General

• Support the setup, verification and management of billing activities. This includes administration of customer, products & services and pricing.

Main Goals

• The Order to Invoice Analyst correlates different sources of information to ensure that any dispute or inquiry received can be resolved. All needs to be done to the satisfaction of the customer while respecting our own companies’ procedures. The result should be correct and timely invoicing of products and services rendered. The Order to Invoice Analyst acts as a liaison between Sales, Finance & Accounting, IT, Logistics, and Customer Care departments in offices worldwide

Responsibilities and Authorisation

• Responsibility and authorisation are in accordance with the processes relevant to this position. Responsibilities and authorisation at operational level are defined in the processes.

Main Tasks

• Complete and correct customer and invoice-related information in billing and accounting systems to ensure correct invoicing can take place;
• Take charge of resolving disputes or inquiries that come in from both customers and colleagues. Ensure that all parties concerned are informed timely, correctly, and completely;
• Issue ad hoc invoices and credit notes from the accounting system or billing system;
• Process purchase orders for prepaid credit;
• Analyze any discrepancies that might affect the accuracy of invoicing to multiple customers or might negatively impact the profitability of our company;
• Provide suggestions to improve processes and information systems, not only in the billing department but also for related activities performed by departments that billing collaborates with;
• Create reports based on our activities for colleagues and customers.
• Adhere to all obligations (specifically, article:1.13.3) stated in Employee Handbook dated 01.04.2025.

Preferred Knowledge for the position

• Secondary or higher education in economy and finance
• Minimum 3 years of experience
• Experiences with Navision, Axapta, Microsoft Dynamics 365
• Work with PC – MS Office
• Good command of English both written and spoken
• Good understanding of the companies’ core activities and primary work processes and procedures

Preferred Skillset for the position

• Able to handle stress and able to work under time pressure
• Team player
• Communicative, Flexible and responsible
• Independent, proactive and showing initiative
• Customer oriented in reflection and action
• Able to set priorities
• Comply with agreements
• Actively share knowledge within the organisation
• Notify in time when and which support is needed
• Ready to travel in relation with work activities