ERP Systems Co-ordinator

Winncare UK; Oakenshaw; On-site; GBP 42,000 - 56,000; Full time

Job summary

Winncare UK is seeking an ERP Systems Co-ordinator to lead the implementation, integration and ongoing optimisation of Dynamics 365 / Navision across the group. The role focuses on translating business requirements into ERP functionality and driving improvements across commercial, operational, and financial processes.

Reporting to the IT and Business Systems Officer, you will manage data migration, system customisation, and finance interactions while training staff and supporting end users.

Qualifications

• Proven experience implementing, managing and optimizing Dynamics 365 / Navision.
• Experience in data migration and system integration across ERP environments.
• Strong ability to translate business needs into ERP functionality and deliver improvements.

Responsibilities

• Take ownership of ERP system integration and implementation to support group objectives.
• Analyse business requirements and translate into ERP solutions for commercial, operational and financial processes.
• Manage data migration to and from other systems with accurate, timely information.
• Customise Dynamics 365 / Navision to meet business needs and ensure scalability.
• Improve finance interaction for accurate financial reporting.
• Provide end-user training and create detailed user documentation.
• Identify and implement ERP process improvements and ad-hoc reporting needs.
• Coordinate with external providers for IT and ERP services.

Skills

Dynamics 365/Navision

Data migration

Business process analysis

SQL

IT infrastructure

Training staff

Tools

Dynamics 365

Navision

SQL

Job description

About WinncareAt Winncare, we are dedicated to enhancing the quality of life for individuals in need of mobility and care solutions. With over four decades of expertise, we specialise in developing and providing innovative products and services that support the healthcare industry, including lifting and transfer equipment, medical beds, and a wide range of care solutions.

About Winncare At Winncare, we are dedicated to enhancing the quality of life for individuals in need of mobility and care solutions. With over four decades of expertise, we specialise in developing and providing innovative products and services that support the healthcare industry, including lifting and transfer equipment, medical beds, and a wide range of care solutions. Our commitment to excellence is driven by a passion for improving the everyday lives of patients and caregivers alike, ensuring safety, comfort, and dignity for those we serve. As a trusted partner in healthcare, Winncare continues to lead with innovation, compassion, and a relentless pursuit of quality. This is an exciting time for Winncare as we experience organisational growth and new opportunities to join our highly skilled, professional, and committed team in a great working environment. A fantastic opportunity has arisen for a suitably qualified and experienced individual to join our team in the position of ERP Systems Co-ordinator. This opportunity would suit someone with 3 to 5 years experience in the discipline, looking to develop and progress in their career. Employed on a full-time basis and reporting to the IT and Business Systems Officer, the ERP Systems Co-ordinator will play a critical role supporting the commercial, operational, and financial information systems. The successful applicants will contribute to the implementation, ongoing development, and continuous improvement of our ERP system, with a particular focus on Dynamics 365 / Navision. Additionally, the ERP Systems Co-ordinator will be required to implement structured improvements to existing ERP processes, optimising reporting, and ensuring seamless system integration across the group. This role will work closely with external IT and ERP service providers to meet the organization's evolving needs while ensuring that all users are fully supported and trained in ERP usage. Key tasks and accountabilities associated with the role are as follows:

• ERP System Management: Take ownership of the successful integration and implementation, development, and ongoing optimisation of Dynamics 365 / Navision to support group business objectives.
• Business Process Analysis: Analyse business requirements and translate them into technical and functional ERP solutions that drive efficiency across commercial, operational, and financial processes.
• Data Migration & Integration: Manage the migration of data to and from other systems, ensuring the ERP system is updated with accurate, timely information to support business operations.
• Customization & Configuration: Work with service providers to customise Dynamics 365 / Navision to meet business-specific needs, ensuring the system remains scalable and adaptable as the business grows.
• Finance Interaction: Focus on optimising the Finance department's interaction with the ERP system to enable accurate and timely financial reporting.
• User Support & Training: Provide ongoing support to ERP users, managing end-user settings to maintain functionality and security. Train existing and new staff members to ensure effective use of the ERP system, supplemented by the creation of detailed user documentation.
• Continuous Improvement: Identify and implement improvements to ERP processes to streamline operations and enhance reporting capabilities, including the development of ad-hoc spreadsheets or databases to support department-specific needs.
• Help Desk Function: Act as the first point of contact for ERP-related issues, prioritising tasks and ensuring timely resolution through collaboration with external service providers.
• IT & Systems Audits: Conduct regular audits of IT and ERP systems in collaboration with external IT agents and group colleagues to assess suitability and recommend improvements.

Applicants should possess a proven experience in implementing, managing, and optimising Dynamics 365 / Navision (or similar ERP systems), strong understanding of business process analysis, with the ability to translate business needs into ERP functionality.

Experience in data migration, integration, and system customization is essential as is the ability to problem-solve and deliver a proactive approach to continuous improvement.

Strong interpersonal skills are essential as the role will require the successful applicants to work effectively with cross-functional teams and external providers.

Familiarity with finance processes and reporting requirements within an ERP system is essential as is the ability to prepare and deliver training across all teams within the organisation.

Applicants should possess previous experience in a manufacturing or multi-site environment, knowledge of SQL or other relevant database languages and a strong understanding of IT infrastructure, including networking and security best practices.

The successful candidate will be detail-oriented with strong analytical skills, proactive, solution-focused mindset and demonstrate the ability to work independently and as part of a team with a commitment to continuous learning and professional development.

As the role will require the postholder to travel to multiple locations in the UK, a UK driving licence is essential.

This is a great opportunity for a suitably qualified and experienced individual to join a committed and dedicated team at a time of growth in a rewarding and engaging environment and a great workplace community.