Order Processor

Chase Taylor Recruitment Ltd; Gravesend; In loco; GBP 25.000 - 35.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Career progression

Friendly working environment

Full-time permanent position

Descrizione del lavoro

Chase Taylor Recruitment Ltd is seeking an experienced Order Processor to join a growing uPVC windows and doors company in Kent. You will manage orders from survey through manufacture, interpreting technical drawings and survey data, and ensuring on-time delivery.

The role requires meticulous attention to detail, excellent communication with customers and internal teams, and the ability to prioritise multiple orders in a fast-paced environment. Full-time, permanent position based in Kent.

Competenze

• Experience as an Order Processor or similar within fenestration.
• Strong knowledge of uPVC windows and doors.
• Ability to read and interpret technical drawings and survey information.
• Experience reviewing site surveys and manufacturing specifications.
• Experience processing orders in a manufacturing environment.
• Excellent organisational and time management skills.
• Strong communication with customers and internal teams.
• High attention to detail and accuracy.
• Ability to prioritise workload and manage multiple orders in a fast-paced environment.

Mansioni

• Process customer orders accurately using industry-specific software and internal systems.
• Review survey information and technical drawings to ensure manufacturing accuracy.
• Interpret window and door specifications, dimensions, and product configurations.
• Ensure all orders are entered correctly and meet customer requirements before production.
• Liaise with surveyors, production, installation teams, and customers regarding order progress.
• Resolve technical queries and identify discrepancies prior to manufacture.
• Amend and update orders where required following survey changes.
• Work closely with purchasing and production teams to ensure materials are available.
• Monitor order progress and communicate updates to customers and internal departments.
• Maintain accurate order documentation and records.
• Provide technical and order-related support to the sales team.
• Deliver a high level of customer service throughout the order process.

Conoscenze

Order processing experience

Customer liaison

Technical drawings interpretation

Survey information interpretation

Manufacturing coordination

Organisational skills

Time management

Communication skills

Attention to detail

Multi-order prioritisation

Strumenti

Microsoft Office

Order processing software

Business Micros (advantage)

Descrizione del lavoro

Previous experience within the window and door (fenestration) industry is essential for this position. Candidates without relevant fenestration experience will not be considered, as a strong understanding of window and door products, processes and industry requirements is required for the role.

Order Processor

Location: Kent

Salary: Competitive (DOE)

Order Processor - Window and Door Sector - Previous Experience Required

An excellent opportunity has arisen for an experienced Order Processor to join a successful and growing business within the uPVC windows and doors industry.

This role is ideal for someone with previous experience processing orders from survey through to manufacture, with a strong understanding of uPVC windows and doors, technical drawings, surveying information, and order processing. You will work closely with customers, surveyors, production, and installation teams to ensure all orders are processed accurately and efficiently, helping to deliver projects on time and to the highest standard.

Key Responsibilities

• Process customer orders accurately using industry-specific software and internal systems.
• Review survey information and technical drawings to ensure manufacturing accuracy.
• Interpret window and door specifications, dimensions, and product configurations.
• Ensure all orders are entered correctly and meet customer requirements before production.
• Liaise with surveyors, production, installation teams, and customers regarding order progress.
• Resolve technical queries and identify discrepancies prior to manufacture.
• Amend and update orders where required following survey changes.
• Work closely with purchasing and production teams to ensure materials are available.
• Monitor order progress and communicate updates to customers and internal departments.
• Maintain accurate order documentation and records.
• Provide technical and order-related support to the sales team.
• Deliver a high level of customer service throughout the order process.

Skills & Experience Required

• Previous experience as an Order Processor, Technical Order Processor, Project Administrator, or similar role within the window and door industry.
• Strong knowledge of uPVC windows and doors.
• Experience reading and interpreting technical drawings and survey information.
• Previous experience reviewing site surveys and manufacturing specifications.
• Order processing experience within a manufacturing environment.
• Excellent organisational and time management skills.
• Strong communication skills with the ability to liaise confidently with customers and internal teams.
• High attention to detail and accuracy.
• Proficient in Microsoft Office and order processing software (Business Micros experience would be advantageous but is not essential).
• Ability to prioritise workload and manage multiple orders in a fast-paced environment.

What's on Offer

• Competitive salary, dependent on experience.
• Opportunity to join a well-established and expanding business.
• Friendly and supportive working environment.
• Long-term career progression opportunities.
• Full-time, permanent position.

If you have experience processing orders within the uPVC window and door industry and enjoy working in a fast-paced environment where accuracy and customer service are essential, we'd love to hear from you