Order Processor

What's On In Doncaster; Doncaster; On-site; GBP 26,000; Full time

Job summary

An established industry player is seeking an Order Processor to join their growing team in Doncaster. This role is perfect for someone who loves data and enjoys customer interaction. You will be responsible for processing orders, managing customer queries, and ensuring accuracy in data entry. The company prides itself on excellent customer service and offers a supportive, family-oriented work environment. With a competitive salary, generous holidays, and a commitment to employee well-being, this position promises stability and growth for the right candidate.

Benefits

Free onsite parking

25 holidays plus statutory holidays

Close to bus route

Qualifications

• Excellent administration and data inputting skills, especially with Excel.
• Experience responding to queries quickly and thoroughly.
• A keen eye for detail and the ability to prioritize tasks.

Responsibilities

• Processing orders and answering customer queries via email and phone.
• Communicating effectively with customers on the status of their orders.
• Ensuring orders are inputted accurately and liaising with colleagues.

Skills

Administration Skills

Data Inputting Skills

Excel

Customer Service

Attention to Detail

Job description

Order Processor

£26k – Doncaster - Mon-Fri

Order Processor duties :

Processing orders and answering customer queries via email and over the phone

Communicating effectively with customers on the status of their orders – usually via email as the customers are worldwide

Ensuring orders are inputted accurately; to do this, you will liaise regularly with colleagues in most departments including sales, warehousing, and purchasing.

There may also be queries and complaints to resolve and again this will be mostly via email.

Order Processor, requirements:

Excellent administration and data inputting skills, especially with Excel.

Experience responding to queries quickly and thoroughly.

A keen eye for detail, being methodical and accurate is important as is the ability to prioritizes activities – as there will be times when there are many tasks that require doing at once.

Order Processor, company :

A growing and constantly developing manufacturer and supplier.

They believe that providing the best customer service is the way to ensuring long term maximum sales.

The very first contact is via the orders that come through via email, they can be very detailed and need to be inputted accurately using information known and found out.

This role will suit a data lover who also enjoys speaking with customers.

Benefits of the Order Processor role include a salary of £26k and:

Hours: Mon-Fri; 7.30am-4.30pm Mon – Thurs finishing at 4pm on Friday

Salary: £26,000

Holidays: 25 plus stats

Getting there: Free onsite parking, close to a bus route

The future: Solid and growing client base, full order book, longevity, and stability

Environment: A family-owned business, employee first approach

Travail Employment Group is operating as an employment agency.