Sales Order Processor

Wienerberger; Doncaster, Sandtoft; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Sales Order Processor to join their friendly Customer Support team in Doncaster. This role is pivotal in ensuring seamless communication between Despatch and customers, focusing on entering sales orders accurately into the SAP system. The ideal candidate will have excellent attention to detail and communication skills, thrive under pressure, and possess a proactive approach to problem-solving. With a commitment to professional growth and a supportive team environment, this opportunity promises to enhance your career in a dynamic setting. Join us and be part of a company that values quality and customer satisfaction!

Benefits

Annual bonus of up to 4%

Professional growth and training opportunities

Ability to purchase additional holidays

Company Pension

Shareholder via Share Scheme

Life Assurance

Flexible benefits offering

Qualifications

• Excellent attention to detail and customer service skills.
• Ability to work on own initiative with a proactive approach.

Responsibilities

• Entering customer sales orders onto the SAP system efficiently.
• Ensuring orders are confirmed and passed on to logistics.

Skills

Customer Service

Attention to Detail

Communication Skills

Analytical Skills

Problem Solving

Education

Experience in Customer Service

Tools

SAP

Microsoft Word

Microsoft Excel

Job description

Internationally successful: The wienerberger Group

Come and join us as a Sales Order Processor at our office in Sandtoft, Doncaster

wienerberger is a leading international provider of building materials and infrastructure solutions. WE improve the quality of life and shape the future of construction

About the role

We are currently recruiting for a Sales Order Processor to join our friendly Customer Support team based at our Sandtoft site in Doncaster.

The Sales Order Processor is the key link between Despatch, Customer Support and our Southern customers focusing entirely on entering sales orders onto the system efficiently and accurately. This is all against the backdrop of the Sandtoft strategy and the aim to be the best customer service provider in the market!

Main responsibilities (but not limited to);

• Entering all customer sales orders onto the SAP system quickly and accurately.
• Allocating prices from spreadsheet or project to the orders.
• To ensure that all orders are successfully passed on to keep optimum service levels.
• Ensuring the system is up to date with the latest information and you will be making sure that any urgent issues are responded to quickly.
• Checking order details with product codes, confirming customer requirements and addresses, and recording information that will help our logistics team to deliver the product on time.

About You

You will enjoy providing excellent service to your customers and you will have excellent attention to detail.

Good communication skills are essential (both written and verbal), as you’ll be communicating via email and phone regularly.

You will work well under pressure and enjoy being part of a friendly team.

You will also have:

• Ability to work on own initiative – full training will be provided for the right person
• Good analytical skills
• Experience of using Microsoft Word and Excel
• A positive attitude with a willingness to learn!
• Have a proactive approach, thinking ahead to pre-empt problems before they occur, and problem solving if they do.
• Ability to prioritise and manage your own workload
• Desirable – experience in a customer service environment

Hours of Work: 8.30am to 5.00pm, Monday to Friday

About our benefits

• Annual bonus of up to 4%
• Professional growth, training and opportunities to hone your skills and evolve your knowledge
• Ability to purchase additional holidays
• Company Pension
• SIP – ability to become a shareholder via our Share Scheme
• Life Assurance
• Flexible benefits offering (including health, wellbeing and money saving opportunities)

About us

With our 19,000 employees at 216 locations in 28 countries, we improve the lives of people all over the world. Our products and system solutions enable energy-efficient, healthy, climate-friendly and affordable living.

So what are you waiting for? Come and join wienerberger as a Sales Order Processor and start growing your career with us today!

The closing date for this role is subject to change and may be closed earlier than advertised.