Order Processing Specialist — Customer Care

Office Angels; Braintree; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

25 days holiday

Parking on site

Friendly team

Job summary

Office Angels is seeking an Order Processing Administrator in Braintree to join a friendly, supportive team. The role focuses on accurate order processing, quotation preparation, and delivering excellent customer service in a fast-paced environment.

The successful candidate will manage orders, maintain records, and coordinate with customers and suppliers while providing essential administrative support to the Sales team.

Qualifications

• Experience in processing customer orders and quotations.
• Strong written and verbal communication with a customer-focused approach.
• High level of accuracy and attention to detail.

Responsibilities

• Process customer orders accurately within agreed timescales.
• Prepare and issue quotations and sales orders with documentation.
• Handle incoming calls and emails, directing to the right team member.
• Maintain customer records and filing systems.
• Coordinate with suppliers and customers on orders, delivery, and stock.
• Support Sales team with daily administrative tasks.

Skills

Order processing

Customer service

Communication

Attention to detail

Teamwork

Tools

Outlook

Excel

Word

Job description

Office Angels is seeking an Order Processing Administrator in Braintree to join a friendly, supportive team. The role focuses on accurate order processing, quotation preparation, and delivering excellent customer service in a fast-paced environment.

The successful candidate will manage orders, maintain records, and coordinate with customers and suppliers while providing essential administrative support to the Sales team.