Order Administrator

JR United Kingdom; York; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in customer service seeks candidates for a fast-paced role demanding excellent communication skills and attention to detail. Responsibilities include processing orders, advising customers, and maintaining sales logs. Ideal candidates should be able to work independently while delivering top-notch customer service.

Responsibilities

• Supplying pricing and order information/typing quotations.
• Processing orders and purchase orders from customers.
• Advising customers on shipments and delivery times.
• Maintaining sales logs and compiling sales reports.

Skills

Excellent telephone manner

Communication skills

Task driven

Ability to work independently

Ability to prioritise workload

Job description

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The role requires a high level of organisation, very good attention to detail with a passion for the delivery of high level customer service and excellent communication skills. Must be able to work within a fast moving environment and work under pressure.

Responsibilities

• Supplying information, pricing and order information/typing quotations
• Processing orders from customers
• Processing purchase orders
• Advising customers on shipments/ delivery times etc.
• Processing warehouse receipts, stock reconciliations, returns
• Maintaining sales logs and follow compile sales reports/statistics

Required Skills

• Excellent telephone manner and communication skills
• Independent and able to work within a team
• Task driven
• The ability to work on your own initiative and be able to prioritise work load