Order Administrator

JR United Kingdom; Wakefield; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in customer service is seeking an organized and detail-oriented individual to manage customer orders and provide exceptional service. The role requires excellent communication abilities and the capacity to thrive in a fast-paced environment, ensuring customer satisfaction through efficient order processing and information management.

Qualifications

• High level of organisation required.
• Passion for delivering high level customer service.
• Excellent attention to detail.

Responsibilities

• Supplying information, pricing, and order information.
• Processing orders and purchase orders.
• Advising customers on shipments and delivery times.

Skills

Excellent telephone manner

Communication skills

Task driven

Ability to work independently

Teamwork

Job description

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The role requires a high level of organisation, very good attention to detail with a passion for the delivery of high level customer service and excellent communication skills. Must be able to work within a fast moving environment and work under pressure.

Responsibilities

• Supplying information, pricing and order information/typing quotations
• Processing orders from customers
• Processing purchase orders
• Advising customers on shipments/ delivery times etc.
• Processing warehouse receipts, stock reconciliations, returns
• Maintaining sales logs and follow compile sales reports/statistics

Required Skills

• Excellent telephone manner and communication skills
• Independent and able to work within a team
• Task driven
• The ability to work on your own initiative and be able to prioritise work load