Administrator – Order Processor

TN United Kingdom; Batley; On-site; GBP 26,000 - 29,000; Full time

Job summary

An established industry player is seeking a detail-oriented Order Processor to join their expanding administration team. This full-time role involves streamlining order processes, managing client and supplier inquiries, and ensuring smooth operations within a dynamic and supportive environment. The ideal candidate will possess strong organisational skills and proficiency in Microsoft Office, particularly in Access, to handle order processing efficiently. If you are proactive and passionate about delivering exceptional service, this opportunity offers a chance to make a significant impact in a thriving sector.

Benefits

20 days annual leave

Bank Holidays

Qualifications

• Proven experience in order processing and office administration.
• Strong organisational and multitasking skills.

Responsibilities

• Prepare and send accurate quotations to customers.
• Process and book orders into the company database.
• Monitor and track order progress, escalating issues when necessary.

Skills

Order Processing

Office Administration

Microsoft Office Suite

Organisational Skills

Problem-Solving

Tools

Access Database

Microsoft Word

Microsoft Excel

Job description

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Salary: £26k – £29k (Dependent on Experience)

Working Hours:

• Monday to Thursday: 8:00 AM – 4:30 PM
• Friday: 8:00 AM – 4:00 PM
• This is a fully office-based role.

Holidays:

• 20 days annual leave + Bank Holidays

About Our Client

Our client provides industry-leading expertise in rubber rolls, mouldings, and engineered solutions. They serve multiple sectors, including mining, quarrying, material handling, and food, pharmaceutical, and printing industries. They are expanding their administration team and seeking an ambitious and detail-oriented Order Processor to join them. In this role, you will be the key point of contact for both clients and suppliers, assisting with inquiries and managing orders across the business. Working closely with the administration team, you will play a crucial role in order processing, booking works, and handling costings to ensure smooth operations.

The Role

As an Order Processor, you will help streamline the order process and provide vital support to ensure their administrative operations run smoothly. Your attention to detail and strong organisational skills will be key in managing orders and liaising with various teams across the business.

Key Responsibilities:

• Prepare and send accurate quotations to customers.
• Process and book orders into the company database.
• Input and code work into the Access database for efficient tracking.
• Handle correspondence via phone and email, ensuring prompt and professional responses.
• Collaborate with their team to support organisational and communication needs.
• Maintain a well-organised workspace and ensure the office and shared areas are tidy and efficient.
• Monitor and track order progress, escalating issues when necessary.

Required Skills and Experience:

• Proven experience in order processing and office administration.
• Proficiency in Microsoft Office Suite (Word, Excel, and Access).
• Strong organisational and multitasking skills.
• Professional demeanour with excellent problem-solving abilities.
• Ability to manage processes with attention to detail and accuracy.

What They Offer

This is a full-time position offering regular working hours and the opportunity to be part of a dynamic and supportive team. If you are organised, proactive, and passionate about providing exceptional service, our client would love to hear from you!