Order Processor

Regency Glass ltd; Leigh; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in the glass supply industry is seeking an Order Processor to join their Sales Office team. The role involves entering orders, communicating with customers, and assisting in production tasks. Full training will be provided to ensure success in this position. Enjoy a supportive work environment with early finishes on Fridays and weekly pay.

Benefits

Onsite Parking

Weekly Pay

Early finishes on Fridays

Qualifications

• Full training provided for bespoke glass software.
• Ability to deal with customer queries.

Responsibilities

• Entering orders onto bespoke glass software.
• Communicating with customers over order queries.
• Assisting with day-to-day tasks for production.

Skills

Customer service skills

Computer literate

Willingness to learn software

Tools

Microsoft Word

Excel

Outlook

Job description

BACKGROUND -REGENCY GLASS LTD

Customer service and customer experience is something that we believe puts Regency in the ranks of some of the best glass suppliers in the country. The Sales Office are the first port of call for this and provide customers the crucial first step of their experience with Regency. The team takes pride on going that extra mile for our customers and for each other.

ROLE SUMMARY - ORDER PROCESSOR

• Entering orders onto our bespoke glass software so that glass is then ready to be optimised for production.
• Importing Electronic Orders.
• Communicating with customers over order queries etc.
• Assisting on the day-to-day tasks that are necessary for getting work down to the shop floor for production.
• Develop an understanding of how the process works from start to finish to provide assistance in any and all areas, full training will be provided for all this.
  

ROLE SUMMARY -REQUIRED SKILLS

• Computer literate with standard programs such as Microsoft Word, Excel & Outlook.
• The ability/willingness to learn a bespoke glass software. (Full training will be provided.)
• Customer service skills to deal with customer phone calls.

EMPLOYMENT DETAILS - CONTRACT TYPE

• Probationary period, upon successful completion, Full Time Permanent Contract.
• Friday's, early finishes!
• Weekly Pay
• Onsite Parking