Orangery Restaurant Supervisor & Team Leader

Ardencote; Stratford-on-Avon; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Complimentary Spa Day on work annivers

Complimentary use of leisure and spa

Employee Assistance Program

30% discount on overnight stays andSpa

Discounts on food, drink and retail

Pension scheme

Free Parking

Refer-a-Friend scheme

Induction and training programme

Perkbox Online benefits and discounts

On-line Doctor support

Inclusive work environment

Job summary

Ardencote Hotel & Spa in Warwickshire is seeking a confident Restaurant Supervisor for the Orangery to support the day-to-day running of the restaurant and lead the Food & Beverage team on service days. You will ensure smooth service, menus, dietary needs, VIPs and special requests are managed effectively.

The role focuses on delivering high standards of service, cleanliness and safety while developing team capabilities and maintaining excellent guest experiences.

Qualifications

• Must be passionate about hospitality and great customer service
• Must be confident supervising and motivating a team
• Must be organised and comfortable working in a busy restaurant environment
• Must be friendly, approachable and professional
• Must be able to communicate clearly with both guests and colleagues
• Must be proactive and happy to get involved wherever needed
• Must be committed to maintaining high standards of service, cleanliness and safety

Responsibilities

• Leading, supporting and motivating the Food & Beverage team during service
• Helping create memorable experiences for every guest
• Making sure our restaurant standards are consistently maintained
• Supporting daily restaurant planning and staffing
• Briefing the team on menus, dietary requirements, VIPs and special requests
• Training and developing team members to help them perform at their best
• Completing opening and closing procedures
• Maintaining excellent cleanliness, presentation and uniform standards
• Helping resolve guest queries and concerns, escalating when needed
• Supporting stock and wastage recording
• Making sure Health & Safety, COSHH and food service procedures are followed

Job description

Ardencote Hotel & Spa in Warwickshire is seeking a confident Restaurant Supervisor for the Orangery to support the day-to-day running of the restaurant and lead the Food & Beverage team on service days. You will ensure smooth service, menus, dietary needs, VIPs and special requests are managed effectively.

The role focuses on delivering high standards of service, cleanliness and safety while developing team capabilities and maintaining excellent guest experiences.