Oracle Practice Engagement Director - Retail, CPG - UK/Europe

JR United Kingdom; London; On-site; GBP 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic Oracle Practice Engagement Director to lead client relationships and drive business growth in the Retail and CPG sectors across the EMEA region. This role offers the opportunity to collaborate with top talent, develop innovative solutions, and manage a diverse portfolio of accounts. If you have extensive experience in sales and client management, along with a passion for delivering exceptional service, this position could be your next great career move. Join a forward-thinking company that values teamwork, diversity, and excellence in a fast-paced environment.

Benefits

Flexible Working Hours

Health Insurance

Pension Scheme

Professional Development Opportunities

Travel Allowance

Qualifications

• 20+ years of experience in sales and account management.
• Experience in Retail, CPG, and Logistics industries.
• Strong leadership and interpersonal skills.

Responsibilities

• Manage client relationships and drive business development.
• Develop proposals and conduct client presentations.
• Ensure client delivery assurance and satisfaction.

Skills

Sales Management

Client Relationship Management

Business Development

Proposal Development

Leadership Skills

Communication Skills

Education

Bachelor's Degree

Master's Degree

Tools

Oracle ERP

Cloud Infrastructure

Analytics Tools

Job description

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Oracle Practice Engagement Director - Retail, CPG - UK/Europe, london

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Client:

Location:

london, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Role: Oracle Practice Engagement Director

Location : UK, Europe

Domain: Retail, CPG

If your passion is to build solutions that really make a difference to enterprises, the community and your world, Infosys is the right place for you.

If you are interested in being part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued, take a moment and explore the below job opportunity.

As part of our Oracle Practice Sales team for the EMEA region, you will play a key role in building and cultivating relationships and opportunities within existing as well as prospective clients, selling Oracle ecosystem services and solutions. You will work as a trusted advisor and position Infosys as a partner of choice for Oracle related work.

You will work with Infosys industry new logo sales / GTM as well as client partner teams to expand Oracle business across EMEA. You will have the opportunity to collaborate with some of the best talent in the industry to create innovative, high-quality solutions to meet our clients' business needs.

As the Practice Engagement Manager/Director (PEM), you will be responsible for all client interfaces within group of accounts across the CPG, Retail and Logistics (CRL) industries in the EMEA region. You will work with the wider market facing and delivery team to build the portfolio and account plans and deliver business growth and client management for the Oracle ecosystem of services and solutions.

Responsibilities:

The PEM has the following key responsibilities within the assigned account portfolio:

• Client Relationship Management: Manage relationships with operational personnel - those directly involved with the client's presence.
• Business Development - Build a strong account portfolio for Oracle and drive revenues by being the owner of the entire Opportunity Management Cycle: Prospect-Evaluate-Propose-Close. This involves identifying business opportunities, selling concepts to the client where required and influencing the client to give additional business based on demonstrated solutions and capabilities.
• Proposal Development: Conduct research and analysis, create proposals/pitches, validate estimates/effort, deliver client presentations and negotiate with clients.
• Client Delivery Assurance - assure the client of Infosys commitment and collaborate with the Delivery Managers to address all people or infrastructure related issues that may be affecting the delivery of the project vis-à-vis the specific client.
• Account Planning and Governance - responsible for client Management processes within the Oracle Portfolio - Plan-Sell-Deliver-Manage. Build account level plans - with details of the relationships required, the opportunities that have to be chased, and the revenue expected from such opportunities.
• GTM Oracle Solutions: Take go-to-market solutions sponsored by the Oracle practice and CRL industries. Work closely with the Solutions Leaders to build tailored solutions/pitches for the target accounts and drive the revenues and delivery of these solutions to the account scope.

Please Note: This description does not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Qualifications:

• 20+ years' experience with strong sales/relationship management/account management experience.
• Must have led client facing consulting or sales engagements in one or more of the following industry verticals: Retail, CPG and Logistics
• Understanding of Oracle ecosystem of products such as ERP, HCM, CX, Supply Chain, Analytics, Cloud Infrastructure and platform services
• Strong Business Development and Client Management experience required
• Track record of interacting and building relationship with CXO level client contacts
• Track record as Engagement/Relationship Manager growing and nurturing client relationships highly desirable
• Wide variety of IT and business consulting engagement experience.
• Strong leadership, interpersonal, communication and presentation skills
• Hands-on experience with proposal creation and leading proposal presentations
• The job entails travel. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.

About Infosys:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56+ countries to navigate their digital transformation. With nearly four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Our team of over 240,000 innovators, across the globe, is differentiated by the imagination, knowledge and experience, across industries and technologies, that we bring to every project we undertake.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Infosys is an equal opportunity employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender or other attribute covered by equal opportunity legislation.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.