Opticians Practice Manager

Zest Business Group; Dudley Wood; On-site; GBP 28,000 - 29,000; Full time

Job summary

Zest Optical is seeking an Optical Practice Manager to oversee two independent, part-time testing practices in the Dudley area. You will lead a small team of about three to four people and drive day-to-day operations, commercial performance and the two-location organisation.

The role does not require you to be a dispensing optician, but previous optical practice experience and strong KPI management are essential.

Qualifications

• Experience in an optical practice
• Experience managing KPIs
• Familiar with NHS optical processes and administration
• Able to manage two locations
• Dispensing Optician qualification welcomed but not essential

Responsibilities

• Oversee day-to-day running of two practices
• Lead and organise a team of 3–4 people
• Manage practice KPIs and identify opportunities to increase sales
• Ensure high standards of service on the shop floor
• Organise NHS administration, claims and related processes
• Support the Director with development of both practices
• Maintain high standards of customer service and compliance

Skills

Team leadership

KPI management

Customer service

Education

Dispensing Optician qualification welcomed

Job description

Optical Practice Manager Job - Dudley

Salary: £28,000 to £29,000
Hours: Full Time, Including Saturdays
Location: Dudley, West Midlands

Zest Optical are working alongside two independent Opticians in the Dudley area to recruit a full-time Optical Practice Manager.

This is an excellent opportunity for an experienced optical professional to oversee two small, well-established practices. You will manage a team of approximately three to four people, taking responsibility for the day-to-day operation, commercial performance and organisation of both locations.

The successful candidate does not need to be a qualified Dispensing Optician, although previous experience within an optical practice is essential.

Optical Practice Manager - The Role

• Oversee the day-to-day running of two part time testing independent optical practices
• Lead, support and organise a team of approximately three to four people
• Manage practice KPIs and identify opportunities to increase sales and grow the business
• Ensure the shop floor runs efficiently and patients receive a high standard of service
• Organise NHS administration, claims and associated practice processes
• Support the Director with the continued development of both practices
• Maintain high standards across customer service, compliance and general practice operations

Optical Practice Manager - Requirements

• Previous experience working within an optical practice
• Management, supervisory or senior optical experience
• Confident managing KPIs and contributing to business growth
• Good understanding of NHS optical processes and administration
• Organised, commercially aware and comfortable taking responsibility
• Able to work confidently across two practice locations
• A qualified Dispensing Optician would be welcomed but is not essential

Optical Practice Manager - Salary and Hours

• Salary of £28,000 to £29,000
• Full-time position
• Working hours of 9am to 5.30pm
• Saturdays included
• Opportunity to take responsibility for two independent practices
• Ideally looking for someone able to start within three to four weeks

This is a great opportunity for an experienced optical professional who is ready to take ownership of two independent practices and play an important part in their continued growth.

For more information, contact Rebecca Wood on 0114 238 1726.