Optical Supervisor

Specsavers; Banstead; Presencial; GBP 23 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Performance‑related bonus scheme

Full Time - 40 hours, to include a...

Saturday off each week

Auto‑enroll in pension with employer?

Specsavers Perks - a portal to a world

WeCare - our employee support service

Headspace app subscription

Eyecare and hearcare discounts

Birthday paid day off

Enhanced family leave and company sick

Resumo da oferta

Specsavers Banstead is seeking a Supervisory leader who can set the standard for customer service and team excellence in a busy optical and audiology store. You’ll ensure smooth day-to-day operations, coach colleagues, and model how to deliver outstanding eye and hearing care within a welcoming community environment.

In this full-time role you’ll need strong communication, attention to detail, and the ability to thrive in a fast-paced setting.

Qualificações

• Previous optical experience is essential.
• Confident and effective communicator with customers and colleagues.
• Excellent attention to detail.
• Flexible and adaptable in a busy environment.
• Lead by example and deliver outstanding customer service.

Conhecimentos

Optical experience

Effective communicator

Attention to detail

Leadership

Time management

Descrição da oferta de emprego

As long as you’re ready to lead by example and champion a customer-first mindset, you can make a difference as a Supervisor at Specsavers Banstead. Alongside your hard work keeping our store and team running like clockwork, we’ll support you to grow your skills even further than you thought possible. You’ll be at the forefront of bringing better hear and eye care to your community, while progressing your career and supporting others to do the same. In short, this is an opportunity you don’t want to miss.

Our store

The Banstead Specsavers store is a busy and well-established optical and audiology practice located on Banstead High Street, serving a loyal customer base within the local community. The store is committed to delivering exceptional customer service and expert eye and hearing care in a friendly, professional, and welcoming environment. Conveniently situated in the town centre, the store benefits from excellent public transport links, with regular bus services connecting Banstead to Sutton, Croydon, Epsom, Redhill and surrounding areas, making it easily accessible. The location offers a fast-paced and rewarding workplace where team members are encouraged to develop their skills, build strong customer relationships, and contribute to the ongoing success of a trusted high street brand.

Our team

The Banstead Specsavers team is made up of dedicated and passionate professionals who work together to create a positive and supportive environment for both customers and colleagues. From optical and hearing specialists to retail assistants and management, every team member plays an important role in delivering excellent patient care and outstanding customer service. The store fosters a collaborative culture where knowledge sharing, teamwork, and personal development are actively encouraged. New colleagues are supported through comprehensive training and mentoring, enabling them to build confidence and develop their careers within the business. With a friendly atmosphere, strong team spirit, and a shared commitment to helping customers look after their eye and hearing health, the Banstead team takes pride in providing a welcoming experience for everyone who visits the store.

What’s on offer?

• Up to £26,000 per annum, depending on experience and optical qualification
• Performance‑related bonus scheme
• Full Time - 40 hours, to include working a Sunday
• Saturday off each week!
• We will auto‑enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

• Previous optical experience is essential
• A confident and effective communicator who can build strong relationships with customers and colleagues
• Excellent attention to detail
• Flexible and adaptable, with the ability to thrive in a busy environment
• A passionate people person with a genuine commitment to delivering outstanding customer service
• Well organised, with strong time management skills
• Hard-working, proactive, and able to lead by example

Find out more

If you have everything we’re looking for and are excited by this opportunity, we’re excited to hear from you. We can’t wait for you to apply!