Optical Retail Pro – Eyewear, Tech & Bonus Potential

Vision Express (UK) Limited; Neath; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Frames allowance

33 days holiday

Free eye tests

Discounts for family & friends

Employee wellbeing support

OneSight Foundation support

Job summary

Vision Express in the United Kingdom is seeking an enthusiastic Optical Assistant to join our retail team. You will deliver friendly, personalised customer service and expert product advice while helping customers choose eyewear and accessories that suit their style and needs.

You will also learn to adjust frames, assist with fittings, and support pre-screening eye tests using the latest optical technology. A collaborative team environment and opportunities for career development are provided.

Qualifications

• Experience in customer-facing retail is a plus.
• Ability to learn and use optical technology.
• Strong communication and listening skills.

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Product advice

Digital tools

Team player

Job description

Vision Express in the United Kingdom is seeking an enthusiastic Optical Assistant to join our retail team. You will deliver friendly, personalised customer service and expert product advice while helping customers choose eyewear and accessories that suit their style and needs.

You will also learn to adjust frames, assist with fittings, and support pre-screening eye tests using the latest optical technology. A collaborative team environment and opportunities for career development are provided.