Optical Retail Associate - Frames, Lenses & Bonuses

Vision Express (UK) Limited; Manchester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frames allowance

33 days holiday with buy/sell options

Family & friends discounts + free eye

Employee wellbeing support

OneSight Foundation support

Monthly bonuses potential

Job summary

Vision Express in the United Kingdom is seeking a Retail Optical Assistant to deliver personalised customer service, provide product advice, and support eye-care services in-store.

You will assist with fittings, minor repairs, and help run admin tasks to keep the store running smoothly. A passion for eyewear and strong communication are essential for thriving in a fast-paced retail environment.

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear and style.
• Positive team player with a can-do attitude.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Product advice

Communication

Team player

Job description

Vision Express in the United Kingdom is seeking a Retail Optical Assistant to deliver personalised customer service, provide product advice, and support eye-care services in-store.

You will assist with fittings, minor repairs, and help run admin tasks to keep the store running smoothly. A passion for eyewear and strong communication are essential for thriving in a fast-paced retail environment.