Optical Manager - Gravesend

Asda Stores Ltd.; Gravesend; On-site; GBP 35,000 - 45,000; Full time

Job summary

A retail chain in the UK is seeking an Optical Manager to oversee operations in their Gravesend location. You will manage a team of optometrists, ensure compliance processes, and coach your staff to deliver excellent customer care. This position offers a competitive benefits package including a discretionary bonus, pension, and multiple wellbeing services. The ideal candidate is a qualified dispensing optician committed to providing exceptional service while effectively managing a busy optical department.

Benefits

Discretionary company bonus

Company pension up to 7% matched

15% colleague discount in store and online

Free access to wellbeing services

GOC fees paid

Flexible working patterns

Excellent parental leave policies

Qualifications

• Registered with the GOC and on track to meet CPD points.
• Confident in coaching and developing others.
• Proven leadership skills in a fast-paced environment.

Responsibilities

• Oversee and manage the entire operation.
• Coach and develop the team of optometrists and optical assistants.
• Manage clinic operations and ensure compliance processes.

Skills

Coaching others

Customer and patient care

Leadership in optics

Organizational skills

Education

Fully qualified dispensing optician

Job description

At Asda nothing is more important to us than the health and wellbeing of our customers and we pride ourselves on providing excellent service and clinical care. Our Optical Managers are key to our success, making sure the team has everything in place that they need to deliver. Our unique fixed price approach means there's no up‑selling. Single vision glasses are the same price as varifocals, and there are no top‑up costs for anti‑scratch or thinner lenses either, so we don't have to compromise a customer solution because of what someone can afford. With access to the wider Asda network, you will be supported by our Home Office teams who can offer clinical support and a team of Area Managers who will work alongside you to get the most out of your role every day. You will also be provided with regular business updates and feedback on your performance.

Working Rota Tuesday 9am‑6pm Wednesday 9am‑6pm Thursday 9am‑6pm Friday 9am‑6pm Saturday 9am‑6pm

Responsibilities

You will be responsible for overseeing and managing the entire operation. With tasks including managing your team of optometrists and optical assistants, overseeing compliance processes and procedures, reviewing sales forecasting and department targets whilst also dealing with customer queries, every day is busy and fast‑paced in an Asda Opticians. You will also be responsible for clinic management and managing the shop floor process to ensure the department is well equipped for customer's needs. Working in close partnership with an optometrist you will also coach and develop your team so being confident in coaching others will be key to this role.

Due to the fast‑paced nature of this role and the different responsibilities you will need to be organised and able to manage your time effectively.

Qualifications & Skills

A fully qualified dispensing optician registered with the GOC. On track to meet the statutory points requirement for CPD. Confident in coaching others. Able to provide excellent customer and patient care. Driven and ambitious to ensure the department meets its targets. Proven leadership skills in a fast‑paced optics environment. Organised and able to manage your time effectively.

Benefits

You will also get an excellent benefits package including:

• Discretionary company bonus
• Company pension up to 7% matched
• 15% colleague discount in store and online
• Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas
• Your professional indemnity insurance
• GOC fees paid
• CET package
• Flexible working patterns in accordance with 7 days opening
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments

We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be proud to be Asda and proud to be themselves.