Optical Manager

Active Force Recruitment Ltd; Bath; On-site; GBP 28,000 - 42,000; Full time

Job summary

Active Force Recruitment Ltd is recruiting for an experienced Optical Manager at a well-established optical practice in Wells, Somerset. You will lead the daily operations, support your team, and ensure patients receive a high standard of care.

The role requires strong optics knowledge, leadership skills, and a customer-focused approach. You will oversee dispensing, lab work, stock, and record-keeping while maintaining health and safety standards.

Qualifications

• Experience in an optical practice.
• Experience in managing or supervising a team.
• Knowledge of optical products, dispensing and laboratory procedures.
• Excellent communication and organisational skills.
• A strong focus on customer care.
• Good attention to detail.

Responsibilities

• Manage the daily operations of the optical practice.
• Lead, support and develop the optical team.
• Ensure excellent customer service is delivered at all times.
• Assist customers with choosing frames and lenses.
• Oversee fitting, adjustment and repair of eyewear.
• Manage stock levels and order optical supplies when required.
• Maintain accurate patient records and appointment schedules.
• Carry out or oversee basic laboratory procedures, including lens edging and fitting.
• Ensure the practice complies with health and safety standards.

Skills

Optical products knowledge

Team leadership

Customer service

Communication

Organisational skills

Attention to detail

Education

Ophthalmic Dispensing qualification (advantage)

Job description

Job Description

Active Force Recruitment is recruiting on behalf of a well-established optical practice in Wells for an experienced Optical Manager.

This is a great opportunity for someone with a strong background in optics who enjoys leading a team and delivering excellent customer service. You'll be responsible for the day-to-day running of the practice, supporting your team, and ensuring patients receive a high standard of care.

Key Responsibilities

• Manage the daily operations of the optical practice
• Lead, support and develop the optical team
• Ensure excellent customer service is delivered at all times
• Assist customers with choosing suitable frames and lenses
• Oversee the fitting, adjustment and repair of eyewear
• Manage stock levels and order optical supplies when required
• Maintain accurate patient records and appointment schedules
• Carry out or oversee basic laboratory procedures, including lens edging and fitting
• Ensure the practice complies with health and safety standards

About You

We're looking for someone who has:

• Previous experience working in an optical practice
• Experience managing or supervising a team
• Good knowledge of optical products, dispensing and laboratory procedures
• Excellent communication and organisational skills
• A strong focus on customer care
• Good attention to detail

Relevant optical qualifications or an Ophthalmic Dispensing qualification would be an advantage but are not essential.

Location

Applicants must be able to reliably commute to Wells, Somerset, or be willing to relocate before starting.

If you're looking for your next opportunity within optics and have the experience to lead a successful team, we'd like to hear from you.