Optical & Hearing Assistant, Marlow

Leightons Opticians and Hearing Care; Marlow; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Staff discount

Bonus scheme

Medical plan

Training academy

High street discounts

GP access

Volunteering leave

Holidays 22 days

Job summary

Leightons Opticians and Hearing Care in Marlow seeks an Optical & Hearing Assistant to warmly welcome customers and guide them through a tailored in-store experience. You’ll receive full training on diagnostic tools and support from the team while helping customers choose designer eyewear and premium hearing care products.

Join a friendly, high-quality environment with staff discounts, a bonus scheme, medical plan, ongoing training through the Leightons Learning Academy, and 22 days’ holiday pro

Qualifications

• Experience in customer service, e.g. retail or hospitality.
• Friendly, professional approach with strong relationship-building.
• Willingness to travel to induction for 4–6 weeks.

Responsibilities

• Assist customers with eyewear and hearing care products.
• Guide customers through a tailored in-store experience.
• Receive full training and support from the team.
• Help wider team provide high quality optical and audiology care.

Skills

Customer service

Retail experience

Communication

Team player

Willing to travel

Tools

POS system

Job description

As an Optical & Hearing Assistant, you are the face of our Marlow boutique the first impression, the warm welcome, guiding customers through a tailored experience. Youll receive full training in some of our diagnostic tools and team members will be on hand for support, giving you the confidence to deliver an informed service. Youll also have the opportunity to help customers choose from designer eyewear and feel fabulous. Theyll leave us feeling seen, heard and delighted.

• Loves building great relationships with customers and making them feel valued
• Would like the opportunity to positively impact peoples vision and hearing, working with high quality products
• Has a polished, professional yet friendly approach.
• Has experience of providing great customer service, e.g. retail or hospitality
• A passion for helping people look and feel their best.
• A team-first attitude and willingness to learn.
• Prepared to travel to a centre of excellence for a 4-6 week induction.
• Salary: 25,348 FTE + Bonus Full Time 5 days a week

Week 1: Monday, Tuesday, Wednesday, Thursday, & Friday Week 2: Monday, Tuesday, Thursday, Friday, & Saturday Step into a retail opportunity with a difference We offer careers in a premium but friendly environment where you will genuinely connect with customers, work with stylish eyewear and assist the wider team in providing high quality optical and audiology care. Whats more, youll receive full training. If you have a passion for exceptional customer service, this could be your perfect next step.

Why Join Us?

• Work with premium products including beautifully crafted designer eyewear and advanced hearing care solutions.
• Staff, family and friends discount on high-end frames and accessories.
• Bonus scheme to reward your hard work and dedication.
• Medical cash plan to support your wellbeing.
• Ongoing training and development through the Leightons Learning Academy.
• High street discounts
• 24/7 access to a GP
• Volunteering leave
• 22 days holiday pro rata plus bank holidays