Optical & Hearing Assistant, Marlow

Leightons Opticians and Hearing Care; Marlow; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Bonus scheme

Staff discounts

Medical cash plan

Training programme

High street discounts

GP access

Volunteering leave

22 days holiday

Job summary

Leightons Opticians and Hearing Care in Marlow is seeking an Optical & Hearing Assistant to be the friendly face of our boutique, greeting customers and guiding their tailored experience. You’ll receive full training on diagnostic tools and work with a supportive team to deliver informed service, designer eyewear, and high-quality hearing care.

A passion for great customer service and a collaborative attitude are essential.

Qualifications

• Experience delivering excellent customer service in retail or hospitality.
• Strong relationship-building and client-focused approach.
• Polished, professional yet friendly manner with high standards.

Responsibilities

Skills

Customer service

Retail experience

Friendly demeanor

Team player

Willing to travel induction

Attentive listening

Relationship builder

Job description

As an Optical & Hearing Assistant, you are the face of our Marlow boutique the first impression, the warm welcome, guiding customers through a tailored experience. Youll receive full training in some of our diagnostic tools and team members will be on hand for support, giving you the confidence to deliver an informed service. Youll also have the opportunity to help customers choose from designer eyewear and feel fabulous. Theyll leave us feeling seen, heard and delighted.

• Loves building great relationships with customers and making them feel valued
• Would like the opportunity to positively impact peoples vision and hearing, working with high quality products
• Has a polished, professional yet friendly approach.
• Has experience of providing great customer service, e.g. retail or hospitality
• A passion for helping people look and feel their best.
• A team-first attitude and willingness to learn.
• Prepared to travel to a centre of excellence for a 4-6 week induction.

Salary: 25,348 FTE + Bonus Full Time 5 days a week

Week 1: Monday, Tuesday, Wednesday, Thursday, & Friday Week 2: Monday, Tuesday, Thursday, Friday, & Saturday

Step into a retail opportunity with a difference We offer careers in a premium but friendly environment where you will genuinely connect with customers, work with stylish eyewear and assist the wider team in providing high quality optical and audiology care. Whats more, youll receive full training. If you have a passion for exceptional customer service, this could be your perfect next step.

Why Join Us?

• Work with premium products including beautifully crafted designer eyewear and advanced hearing care solutions.
• Staff, family and friends discount on high-end frames and accessories.
• Bonus scheme to reward your hard work and dedication.
• Medical cash plan to support your wellbeing.
• Ongoing training and development through the Leightons Learning Academy.
• High street discounts
• 24/7 access to a GP
• Volunteering leave
• 22 days holiday pro rata plus bank holidays