Optical Assistant: Modern Tech-Driven Practice in Richmond

Zest Business Group Ltd; London Borough of Richmond upon Thames; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

35 holidays

Modern working environment

Development opportunities

Job summary

Zest Optical is recruiting an Optical Assistant in Richmond, London for a full-time, on-site role. You will deliver a welcoming and professional experience to every patient, support frame styling and lens recommendations, and assist with dispensing, measurements and aftercare.

You will manage appointments and patient records while working closely with a supportive team in a modern, technology-led practice that emphasises presentation standards and high-quality service.

Qualifications

• Strong communication and customer service skills.
• Passion for delivering an excellent patient experience.
• Organised, reliable and professional approach.
• A team player who enjoys working in a premium practice environment.

Responsibilities

• Deliver a welcoming and professional experience to every patient
• Support frame styling and lens recommendations
• Assist with dispensing including measurements, adjustments and aftercare
• Manage appointments, enquiries and patient records
• Work closely with the wider team to ensure smooth day-to-day operations
• Maintain the high presentation standards the practice is known for

Skills

Customer service

Communication

Team player

Organised

Job description

Zest Optical is recruiting an Optical Assistant in Richmond, London for a full-time, on-site role. You will deliver a welcoming and professional experience to every patient, support frame styling and lens recommendations, and assist with dispensing, measurements and aftercare.

You will manage appointments and patient records while working closely with a supportive team in a modern, technology-led practice that emphasises presentation standards and high-quality service.