Optical Assistant

Zest Business Group Ltd; London Borough of Richmond upon Thames; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

35 holidays

Modern working environment

Development opportunities

Job summary

Zest Optical is recruiting an Optical Assistant in Richmond, London for a full-time, on-site role. You will deliver a welcoming and professional experience to every patient, support frame styling and lens recommendations, and assist with dispensing, measurements and aftercare.

You will manage appointments and patient records while working closely with a supportive team in a modern, technology-led practice that emphasises presentation standards and high-quality service.

Qualifications

• Strong communication and customer service skills.
• Passion for delivering an excellent patient experience.
• Organised, reliable and professional approach.
• A team player who enjoys working in a premium practice environment.

Responsibilities

• Deliver a welcoming and professional experience to every patient
• Support frame styling and lens recommendations
• Assist with dispensing including measurements, adjustments and aftercare
• Manage appointments, enquiries and patient records
• Work closely with the wider team to ensure smooth day-to-day operations
• Maintain the high presentation standards the practice is known for

Skills

Customer service

Communication

Team player

Organised

Job description

Optical Assistant Jobs in Richmond - Optical Assistant

Location: Richmond, London

Hours: Full Time

Optical Assistant job - Richmond

Zest Optical are currently recruiting for an

Optical Assistant job in Richmond

on behalf of a modern, fast-growing optical practice.

This is a fantastic opportunity for an experienced Optical Assistant to join a

forward-thinking business

known for delivering excellent patient care, advanced technology, and a premium customer experience.

The practice is led by an excellent Manager who we have personally placed into the business, creating a supportive and professional environment where team development and customer service are genuine priorities.

Why This Role Is Different

• Join a

modern, fast-growing optical business

with genuine career development opportunities

• Work under an

experienced and supportive Manager

with a proven track record of developing teams

• Be part of a practice where

customer care and service standards come first

• Work in a

modern, technology-led environment

with advanced equipment

Optical Assistant - Role

• Deliver a welcoming and professional experience to every patient
• Support frame styling and lens recommendations
• Assist with dispensing including measurements, adjustments and aftercare
• Manage appointments, enquiries and patient records
• Work closely with the wider team to ensure smooth day-to-day operations
• Maintain the high presentation standards the practice is known for

Optical Assistant - Requirements

• Previous experience working as an

Optical Assistant

• Strong communication and customer service skills
• Passion for delivering an excellent patient experience
• Organised, reliable and professional approach
• A team player who enjoys working in a premium practice environment

Optical Assistant - Salary & Benefits

• Salary up to
• Up to
• Full-time, permanent position with

£28,000depending on experience

• 35 holidays in total
• Modern working environment with advanced equipment
• Supportive leadership and development opportunities
• Long-term progression potential within a growing business