Optical Assistant/Manager

TieTalent; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A community-based independent Opticians in East London is seeking a full-time Optical Assistant/Manager. The role involves assisting in various practice areas, maintaining high customer care standards, and offers opportunities for advancement. Ideal candidates should have at least 2 years of experience in an Opticians and be tech-savvy.

Qualifications

• At least 2 years of experience working in an Opticians.
• Supervisor or management experience is advantageous.

Responsibilities

• Assist in all areas of the practice: Reception, dispensing, collections.
• Handle complex customer queries and stock management.
• Opportunity to advance into a Practice Manager role.

Skills

Customer Care

Tech-savvy

Rapport Building

Job description

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About

A community-based independent Opticians located in Bethnal Green, East London, are seeking a full-time Optical Assistant/Practice Manager to join their team.

Optical Assistant - Role

• Well-established independent Opticians with a loyal patient base.
• Focus on quality and service rather than volume.
• New Directors with ambitious plans.
• Practice refit scheduled for April.
• Assist in all areas of the practice: Reception, dispensing, collections, stock management, handling complex customer queries.
• Operate in a single testing room with a small team of 2-3 people.
• Working 4 or 5 days a week, including Saturdays.
• Hours from 9.30am to 5.30pm (4pm on Saturdays).
• Salary between £25,000 and £30,000.
• Opportunity to advance into a Practice Manager role, either immediately or in the future.
• Contribute to the growth of the practice and make a direct impact.

Optical Assistant - Requirements

• At least 2 years of experience working in an Opticians.
• Supervisor or management experience is advantageous.
• Ability to build rapport with patients.
• Tech-savvy.
• Calm, confident, and comfortable when interacting with patients.
• Maintain high customer care standards.
• Willingness to learn and develop.

To apply, please send your CV to Rebecca Wood using the 'Apply' link as soon as possible.