Retail Optical Assistant

Vision Express; City of Westminster; Vor Ort; GBP 24.000 - 36.000; Vollzeit

Benefits dieser Stelle

Frames allowance

33 days holiday

Family & friends discounts

Free eye tests

Employee wellbeing

OneSight Foundation support

Zusammenfassung

Vision Express in London is seeking a Retail Optical Assistant to deliver confident personalised customer service, provide product advice and support eye-care technology. You will learn to adjust frames, assist with fittings and carry out minor repairs, while helping with pre-screening eye tests and store operations.

Join a growing med-tech focused optical retailer backed by EssilorLuxottica, with progression opportunities, competitive benefits, and a supportive team environment.

Qualifikationen

• Confident engaging with customers and recommending products.
• Passionate about eyewear and comfortable with digital tools.
• Positive team player with a can-do attitude.

Aufgaben

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Kenntnisse

Customer service

Communication

Team player

Digital tools

Tools

Digital tools

Jobbeschreibung

Retail Optical Assistant

Location: London, UK

Industry: Retail

Rate: Competitive GBP

About the Role

Where customer service meets premium eyewear and med-tech innovation. Are you looking for a retail role in eye care where you can grow, learn, and make a difference?

Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.

What You'll Do

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

What You'll Get

• £350 towards frames or designer sunglasses, with unlimited spend on lenses
• 33 days holiday with buy/sell options
• Family & friends discounts + free eye tests
• Employee wellbeing support
• Opportunities to support global vision through the OneSight Foundation

Earn More at Vision Express

Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85-£520/month bonus - with uncapped potential for high performers. Your performance matters - and it pays off.

What We’re Looking For

• Confident engaging with customers and recommending products
• Passionate about eyewear, style, and comfortable with digital tools
• Positive team player with a can-do attitude
• Strong communicator who listens and understands customer needs

Why Vision Express?

With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing med-tech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.