Optical Assistant

Specsavers; High Wycombe; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Discounted benefits

Bonus

Birthday day off

WeCare helpline

Development opportunities

Sick pay

Family leave pay

Job summary

Specsavers in High Wycombe seeks an Optical Assistant to join its friendly store team. The role rewards proactive, customer‑focused individuals who can help customers choose eyewear and service their needs with a smile.

You will work full time (40 hours) including weekends, delivering outstanding service while you learn our products and processes. Specsavers offers perks, bonus schemes, and strong development opportunities.

Qualifications

• Previous optical experience as an Optical Advisor or Dispensing Assistant

Responsibilities

• Provide excellent customer service and assist customers with eyewear choices

Skills

Optical experience

Customer service

Teamwork

IT systems

Communication

Job description

Optical Assistant - High Wycombe

So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.

As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.

Our team

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.

• Salary: Up to £28,000 (Depending on Experience)


• Full Time - 40 hours per week including weekend working


• Specsavers Perks - our discounted benefits scheme


• Performance related bonus


• Extra paid day off for your birthday


• WeCare - UK confidential employee helpline


• Outstanding clinical and professional development opportunities


• Enhanced Sick pay (after a year of service)


• Enhanced pay for family leave (Maternity/Paternity etc)

Experience level: Previous Optical experience required

What we’re looking for?

These include:

• Previous optical experience as an Optical Advisor or Dispensing Assistant


• Passion for providing excellent customer service and making customers’ lives easier


• Great teamwork


• A good initiative


• Confidence in using IT systems


• Excellent communication and listening skills


• Prepared to step out of your comfort zone and try something new


• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Find out more

We also have desirable experience that could set you apart from the competition if you have it.

• Previous experience in a fast-paced customer service environment


• Experience in optics or Audiology business


• Basic knowledge/experience of optical and/or Audiology terminology.