Optical Assistant

Specsavers; Glasgow; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Salary up to £25,854 per year

Generous bonus scheme

28 days leave (incl. bank holidays)

Birthday day off

Specsavers Perks

WeCare confidential helpline

Professional development opportunities

Eyecare discounts

Job summary

Specsavers Glasgow Forge is looking for an Optical Assistant to bring friendly, knowledgeable service to our busy store. You’ll help customers select eyewear, explain options, and support colleagues in delivering great care.

Based in Glasgow Forge Shopping Centre, you’ll join a supportive team, with full‑time hours (38.5) including weekend shifts, ongoing training, and generous benefits. A proactive, person‑oriented approach helps you thrive here.

Qualifications

• Experience in fast-paced customer service.
• Experience in optics working in a customer-facing retail store environment.
• Basic knowledge/experience of optical terminology.

Skills

Customer service

Optics knowledge

Retail experience

Job description

So, you’re a proactive people person ready to be the friendly face our store needs? Sounds like you’d be a great fit here. If you have current or previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you!

As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.

Our Store

Located in the bustling Glasgow Forge Shopping Centre, Specsavers is on the lower mall level near the escalators and offers a welcoming and convenient setting for both customers and colleagues. The store is positioned between Duke Street station and Carntyne station and is well connected by several local bus routes, making commuting simple and reliable. For those who drive, there’s also easy access to free parking. With strong footfall, a lively retail environment, and a supportive in-store team, Glasgow Forge is a fantastic place to build and grow your career with Specsavers.

Our team

The team is a close‑knit, friendly, and highly skilled group of optical and retail professionals who take pride in delivering exceptional service to every customer. With experienced Optometrists, dedicated Dispensing professionals, and a supportive retail team, the store offers a collaborative environment where everyone works together to provide the best possible care. Colleagues are encouraged to grow, learn, and share their strengths, creating a positive atmosphere where new team members feel welcomed from day one. It’s a place where teamwork genuinely thrives, and where you’ll be supported to reach your full potential.

What’s on offer?

We have a friendly and professional team and all the equipment you need to ensure you can do your job to the best of your abilities. As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Salary: up to £25,854 depending on experience
• Generous bonus scheme
• Full-time: 38.5 hours a weekto include a share of weekend working on a rota basis
• Specsavers Perks - our discounted benefits scheme
• 28 days leave (includes bank holidays)
• Extra day off for your birthday
• WeCare - UK confidential employee helpline
• Outstanding clinical and professional development opportunities
• Eyecare and hearcare discounts for you and your family
• Enhanced sick pay (after a year or service)
• Enhanced pay for family leave (Maternity/Paternity etc)
• Working for a certified Great Place to Work company

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.These include:

• Previous experience in a fast-paced customer service environment
• Experience in optics working in a customer-facing retail store environment
• Basic knowledge/experience of optical and/or Audiology terminology