Ophthalmology CSW - Compassionate Patient Care

South Warwickshire University NHS Foundation Trust; West Midlands; On-site; GBP 23,000 - 27,000; Full time

Job summary

South Warwickshire University NHS Foundation Trust is recruiting for a Band 3 Clinical Support Worker in Ophthalmology Outpatient services. The role involves supporting doctors, nurses, and specialist teams to provide safe, compassionate patient care in a multidisciplinary setting.

The unit operates Monday to Friday, 8am–5:30pm. Candidates should have good communication skills and a willingness to learn Band 3 duties while upholding Trust values and patient safety.

Qualifications

• GCSE English and Maths (A-C) or equivalent.
• NVQ/Diploma Level 2 or 3 in healthcare, or equivalent.
• Experience in healthcare or people-centred environment.
• Ability to work in a team and adapt to a 24-hour shift pattern.

Responsibilities

• Provide high-quality patient care under supervision of registered professionals.
• Assist in maintaining clean and safe clinical areas.
• Support with discharge planning and patient preparation for treatment.
• Accurately document care and ensure confidentiality of records.
• Demonstrate professional values and uphold Trust standards.

Skills

Communication skills

Team player

Care skills

Documentation

Prioritisation

Empathy

Education

GCSE English and Maths

NVQ/Diploma Level 2

NVQ/Diploma Level 3

Job description

South Warwickshire University NHS Foundation Trust is recruiting for a Band 3 Clinical Support Worker in Ophthalmology Outpatient services. The role involves supporting doctors, nurses, and specialist teams to provide safe, compassionate patient care in a multidisciplinary setting.

The unit operates Monday to Friday, 8am–5:30pm. Candidates should have good communication skills and a willingness to learn Band 3 duties while upholding Trust values and patient safety.