Operations Training Manager

Müller UK & Ireland; Skelmersdale; On-site; GBP 52,000 - 78,000; Full time

Benefits offered by this job

Annual bonus scheme

Contributory pension plan

Life assurance

Employee Assistance Programme

Generous holiday entitlement

Rewards discounts across retailers

Job summary

Müller Milk & Ingredients is seeking an Operations Training Manager for an 18-month FTC in Skelmersdale. The role focuses on building capability, strengthening compliance and shaping training across site operations.

You will create gap analyses, manage mandatory training, develop a robust SOP library and embed new systems across the site. The candidate will lead induction programs, progression paths and manage relationships with external training providers.

Qualifications

• Experience delivering training in a manufacturing setting.
• Proven ability to create and implement training frameworks and SOPs.
• Strong stakeholder engagement and communication skills.
• Proven use of KPIs to measure training impact and drive improvements.
• Ability to manage multiple priorities and organize schedules.

Responsibilities

• Create site-wide skills and training gap analysis by role and training status.
• Partner with site stakeholders to ensure mandatory training compliance and track refresher training.
• Develop and maintain a robust SOP library with document control and validation.
• Embed new systems and processes through effective rollout and manager support.
• Own and improve the site induction programme for new starters from day one.
• Develop clear development and progression pathways for staff growth.
• Liaise with external training providers and manage the site training budget.
• Ensure training activities meet quality, compliance and audit requirements.
• Develop and report KPIs to measure training effectiveness and engagement.
• Maintain accurate training records across the site.

Skills

Manufacturing training experience

Stakeholder management

SOPs and document control

KPI and data-driven mindset

Organisational planning

Change management

Training framework development

Job description

Operations Training Manager - 18 Month FTC

Contract: 18 month Fixed-Term Contract

Location: Skelmersdale

At Müller Milk & Ingredients, we're at the heart of Britain's dairy supply chain, working with farmers to produce milk, cream and butter enjoyed by millions every day. We're passionate about developing our people and creating a culture where everyone can thrive. This is a unique opportunity to make a lasting impact by building capability, strengthening compliance and shaping the future of training across site operations.

What you'll be doing

• Create a site-wide skills and training gap analysis, identifying completed training and future development needs by role
• Partner with site stakeholders to ensure mandatory training compliance and build an effective system for tracking and managing refresher training
• Develop and maintain a robust Standard Operating Procedure (SOP) library, including document control, validation and employee sign-off processes
• Embed new systems and processes into everyday ways of working, supporting managers through communication and rollout activities
• Own and continuously improve the site induction programme, ensuring new starters receive the right training from day one
• Create clear development and progression pathways to support employee growth
• Build strong relationships with external training providers and manage the site's training budget
• Ensure all training activities meet quality, compliance and audit requirements
• Develop and report on KPIs to measure training effectiveness and engagement
• Maintain accurate and up-to-date training records across the site

What we're looking for

• Proven experience within a manufacturing environment
• Strong training, learning and development or capability-building experience
• Experience creating and implementing training frameworks, systems and processes
• Excellent stakeholder management and communication skills
• Strong organisational skills with the ability to manage multiple priorities
• Experience working with SOPs, compliance standards and audit requirements
• Data-driven approach with experience using KPIs to measure success
• Passion for developing people and driving continuous improvement

What you'll receive

• Opportunity to make a visible impact across the entire site
• A role focused on developing people and building long-term capability
• Collaborative and supportive working environment
• Career development opportunities within a leading food manufacturing business
• Competitive salary and benefits package including: annual bonus scheme, contributory pension plan, life assurance, Employee Assistance Programme, generous holiday entitlement, increasing with service and discounts across 800+ retailers through our Rewards Benefits Programme

At Müller, we're committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds and encourage people to apply even if they don't meet every requirement listed. If you need reasonable adjustments at any stage of the recruitment process, please let us know - we're happy to support you.