Operations Training Manager

Unternehmensgruppe Theo Müller; Skelmersdale; On-site; GBP 55,000 - 75,000; Full time

Job summary

Müller Milk & Ingredients is seeking an Operations Training Manager for an 18-month fixed-term contract to lead site-wide capability-building across operations. You will design training gaps, ensure compliance, and manage a robust SOP library with clear sign-off processes.

The role focuses on embedding new systems, rolling out improvements, and supporting managers through change. The successful candidate will own induction, develop progression pathways, work with external providers, and ensure

Qualifications

• Experience delivering training in a manufacturing setting.
• Ability to design and implement training frameworks and SOPs.
• Strong stakeholder management and communication skills.
• Data-driven, with ability to track KPIs and measure impact.
• Excellent organizational skills with multiple priorities.

Responsibilities

• Create site-wide training gap analysis and development plans.
• Ensure mandatory training compliance and effective refresher tracking.
• Develop and maintain SOP library with document control and approvals.
• Roll out new systems and processes with management support.
• Own site induction program and ensure new starters are trained from day one.
• Create development and progression pathways for staff growth.
• Coordinate with external training providers and manage budget.
• Ensure training activities meet quality, compliance and audit standards.
• Develop and report KPIs to measure training effectiveness and engagement.
• Maintain accurate training records across the site.

Skills

Manufacturing experience

Training & development

Stakeholder management

KPI tracking

Organisational skills

Audit & compliance

Tools

SOP management system

Job description

Operations Training Manager – 18 Month FTC

Contract: 18 month Fixed-Term Contract

At Müller Milk & Ingredients, we’re at the heart of Britain’s dairy supply chain, working with farmers to produce milk, cream and butter enjoyed by millions every day. We're passionate about developing our people and creating a culture where everyone can thrive. This is a unique opportunity to make a lasting impact by building capability, strengthening compliance and shaping the future of training across site operations.

What you'll be doing

• Create a site-wide skills and training gap analysis, identifying completed training and future development needs by role
• Partner with site stakeholders to ensure mandatory training compliance and build an effective system for tracking and managing refresher training
• Develop and maintain a robust Standard Operating Procedure (SOP) library, including document control, validation and employee sign-off processes
• Embed new systems and processes into everyday ways of working, supporting managers through communication and rollout activities
• Own and continuously improve the site induction programme, ensuring new starters receive the right training from day one
• Create clear development and progression pathways to support employee growth
• Build strong relationships with external training providers and manage the site's training budget
• Ensure all training activities meet quality, compliance and audit requirements
• Develop and report on KPIs to measure training effectiveness and engagement
• Maintain accurate and up-to-date training records across the site

What we're looking for

• Proven experience within a manufacturing environment
• Strong training, learning and development or capability-building experience
• Experience creating and implementing training frameworks, systems and processes
• Excellent stakeholder management and communication skills
• Strong organisational skills with the ability to manage multiple priorities
• Experience working with SOPs, compliance standards and audit requirements
• Data-driven approach with experience using KPIs to measure success
• Passion for developing people and driving continuous improvement

What you'll receive

• Opportunity to make a visible impact across the entire site
• A role focused on developing people and building long-term capability
• Collaborative and supportive working environment
• Career development opportunities within a leading food manufacturing business
• Competitive salary and benefits package including: annual bonus scheme, contributory pension plan, life assurance,Employee Assistance Programme, generous holiday entitlement, increasing with service and discounts across 800+ retailers through our Rewards Benefits Programme

At Müller, we’re committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds and encourage people to apply even if they don’t meet every requirement listed. If you need reasonable adjustments at any stage of the recruitment process, please let us know – we’re happy to support you.