Operations Trainer — Forklift & Logistics Excellence

Henderson Group; Newtownabbey; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Contributory pension

Healthcare

Life assurance

Employee assistance programme

Staff discount

Job summary

Henderson Group is seeking an experienced Operations Trainer to design and deliver engaging training across FLT, MEWP and safety programmes at our Newtownabbey site. You will assess learner performance, maintain records and foster a strong safety culture while supporting business growth.

The role requires at least 2 years’ operational experience with forklift/handling equipment, solid training delivery chops, and strong IT and communication skills.

Qualifications

• Minimum of 2 years operational experience using forklift trucks and/or mechanical handling equipment.
• Experience delivering training, coaching or instruction.
• Strong communication and customer service skills.
• Proficient in IT, with a strong working knowledge of Microsoft Office applications.
• Full, clean UK/EU car driving license.

Responsibilities

• Deliver practical and classroom-based training in FLT, MEWP, Working at Height, Warehouse & Operational Safety, Mechanical Handling Equipment and other programmes as required.
• Assess learner competence, provide constructive feedback and support individual development.
• Maintain accurate training records, certification and documentation.
• Promote health, safety, legal and compliance standards, including GDPR.
• Build strong relationships with learners, customers and stakeholders.
• Keep up to date with industry best practice and support continuous improvement.
• Contribute to business growth through excellent service and strong learner outcomes.
• Support wider business needs and undertake other duties as required.

Skills

Forklift operation

Training delivery

Communication

IT skills

Driving license

Education

RTITB/ITSSAR forklift instructor qualification

Health & Safety qualification

Tools

Microsoft Office

Job description

Henderson Group is seeking an experienced Operations Trainer to design and deliver engaging training across FLT, MEWP and safety programmes at our Newtownabbey site. You will assess learner performance, maintain records and foster a strong safety culture while supporting business growth.

The role requires at least 2 years’ operational experience with forklift/handling equipment, solid training delivery chops, and strong IT and communication skills.