Operations Team Leader - Driver (Healthcare Equipment)

Millbrook Healthcare; Wick; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Company Pension Scheme

Life Assurance

Up to 33 days holiday

Rewards scheme with 200+ perks

Job summary

Millbrook Healthcare is seeking an Operations Team Leader - Driver for our West Sussex Community Equipment Service Centre in Littlehampton. You will lead Driver Technicians, blend hands-on delivery work with leadership, and help ensure a high-quality, compliant, and customer-focused service.

You will oversee delivery, installation, repair, collection and maintenance of equipment in people’s homes and other sites, coaching your team to meet Millbrook Healthcare's standards and SLAs across West

Qualifications

• Proven experience in an operational, logistics, or delivery-based leadership role.
• Knowledge of stock control and logistics.
• Experience of work scheduling and planning.
• Excellent customer service and communication skills.
• Full UK driving licence (min 2 years) with no more than 6 points.
• Good IT literacy and confidence using operational systems.
• Strong understanding of health & safety and compliance requirements.

Responsibilities

• Act as a role model for Driver Technicians and provide on-the-job coaching and guidance.
• Oversee the fleet in West Sussex, owning maintenance schedules and weekly vehicle checks.
• Hold driver check-ins, assess customer interaction and driving standards.
• Ensure a full daily debrief for all driver technicians.
• Close orders from the previous day and run daily/weekly reports to support this.
• Work with Warehouse and Customer Services to meet SLAs and support team briefs.

Skills

Operational leadership

Logistics management

Work scheduling

Customer service

Driving licence

IT literacy

Health & safety compliance

Job description

Millbrook Healthcare is seeking an Operations Team Leader - Driver for our West Sussex Community Equipment Service Centre in Littlehampton. You will lead Driver Technicians, blend hands-on delivery work with leadership, and help ensure a high-quality, compliant, and customer-focused service.

You will oversee delivery, installation, repair, collection and maintenance of equipment in people’s homes and other sites, coaching your team to meet Millbrook Healthcare's standards and SLAs across West