Operations Team Leader (2pm - 10pm)

Iron Mountain; Lutterworth; On-site; GBP 38,000 - 50,000; Full time

Benefits offered by this job

Private Medical Insurance

Pension scheme (company contributions)

Life Assurance

Bike to Work scheme

Wellbeing/Employee Assistance Program

Job summary

Iron Mountain, based in Lutterworth, UK, is seeking a dynamic Team Leader to join our Digital Solutions team. You will oversee scanning centre operations, coordinating with internal teams and clients to optimise digitisation, warehousing and distribution, while ensuring compliance and safety.

You will lead, train and motivate the Digital Solutions team, manage shift rotas, and drive continuous improvement in performance and service quality.

Qualifications

• Strong People Management Skills.
• Operational Leadership Experience.
• Excellent Communication Skills.
• Problem-Solving and Decision-Making.

Responsibilities

• Manage Scanning Centre operations across digitisation, receiving, warehousing, and distribution.
• Coordinate daily tasks with DS Supervisor, internal teams, clients and suppliers.
• Ensure compliance with digitisation, warehousing, handling and shipping legislation and safety policies.
• Conduct departmental risk assessments and enforce safe systems of work.
• Lead, train, coach and motivate the Digital Solutions team; manage shift rotas and appraisals.

Skills

People Management

Operational Leadership

Communication

Problem-Solving

Job description

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? Iron Mountain's digital scanning business provides leading-edge solutions engineered to transform physical records into accessible and secure digital information. Our expertise encompasses the meticulous conversion of paper documents into high-quality digital assets, enabling organisations to free up valuable physical space and vastly improve information retrieval. This comprehensive service is underpinned by rigorous quality assurance protocols and indexing, ensuring that digitised documents deliver enhanced data integrity and fully comply with relevant regulatory frameworks. Through these advanced scanning and digital storage capabilities, Iron Mountain empowers businesses to support remote and hybrid workforces, streamline operations, mitigate risks associated with physical records, and unlock the full potential of their information., Iron Mountain is seeking a dynamic Team Leader to join our Digital Solutions team in Lutterworth.

• Manage Scanning Centre operations across digitisation, receiving, warehousing, and distribution to achieve optimal space utilisation and operational performance.
• Collaborate with the DS Supervisor, internal teams, clients, and suppliers to coordinate daily tasks, resolve operational feedback, and deliver continuous improvement.
• Ensure compliance with all digitisation, warehousing, handling, and shipping legislation, as well as internal security and health and safety policies.
• Conduct departmental risk assessments, enforce safe systems of work, and fulfil statutory reporting requirements for occupational health and safety.
• Lead, train, coach, and motivate the Digital Solutions team while managing shift rotas and performance appraisals to drive results. Experience with a digital transformation, document logistics or relatable industry is advantageous
• Strong People Management Skills
• Operational Leadership Experience
• Excellent Communication Skills
• Problem-Solving and Decision-Making Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
• Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

What's in it for you?

• Consistent Schedule: Monday to Friday, 2pm to 10pm shift
• Competitive Salary Rewarding your expertise and dedication.
• Generous Leave: 23 days annual leave + bank holidays, increasing with length of service.
• Your Well-being First: We offer Private Medical Insurance and a confidential Employee Assistance Program (EAP) for you and your family's health and life needs.
• Secure Your Future: Benefit from our generous pension scheme, with Iron Mountain contributing 6.5%, plus Life Assurance covering four times your annual salary.
• Perks for Your Lifestyle: Enjoy a range of voluntary benefits like Dental Insurance, a Bike to Work scheme, fitness membership discounts, and an Electric Vehicle Scheme.

Category: Operations Group