Operations Team Lead: Stock, Service & Growth

Grafton Group; Slough; Hybrid; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Colleague Discount

Holiday Buy Scheme

Paid Volunteer Leave

Enhanced Family Leave Pay

Free Breakfast

Apprenticeships & Career Development

Refer a Friend Bonus

Enhanced Pension Scheme

EarlyPay

Profit-Based Bonus Scheme

ShareSave Scheme

Retail & Leisure Discounts

Health Cash Plan

Employee Assistance Programme

Life Assurance

Gym Discounts

Cycle to Work Scheme

Job summary

Selco Builders Warehouse in the United Kingdom is seeking an experienced Store Manager to lead a team and drive excellent customer service and strong operational performance across the shop floor, external yard, checkouts and Goods-In areas. You will own the stock lifecycle from receipt to replenishment, merchandising and sale, while maintaining stock availability and pricing accuracy.

You will also coach colleagues, support the branch management team, and ensure safety and a welcoming

Responsibilities

• Leading and developing your team to deliver excellent customer service and strong operational performance.
• Overseeing the day-to-day operation of the shopfloor, external yard, checkouts and Goods-In areas.
• Managing the full stock lifecycle, from receipt through to replenishment, merchandising and sale.
• Maintaining stock availability and integrity, reducing losses and managing damaged or out-of-date stock.
• Ensuring high shopfloor standards, pricing, planogram compliance and promotional changes.
• Driving sales and profitability through operational standards, stock control and team performance.
• Coaching and supporting colleagues to build capability and ownership.
• Supporting the wider branch management team and acting as the most senior leader on duty when required.
• Ensuring the branch remains safe, compliant, well-stocked and welcoming for customers.
• Working hours for this role are 37.5 per week.

Job description

Selco Builders Warehouse in the United Kingdom is seeking an experienced Store Manager to lead a team and drive excellent customer service and strong operational performance across the shop floor, external yard, checkouts and Goods-In areas. You will own the stock lifecycle from receipt to replenishment, merchandising and sale, while maintaining stock availability and pricing accuracy.

You will also coach colleagues, support the branch management team, and ensure safety and a welcoming