Operations Team Lead - Service Excellence & Stock Control

Selco Builders Warehouse; Enfield; Sur place; GBP 28 000 - 40 000; Plein temps

Avantages offerts par ce poste

Colleague Discount

Holiday Buy Scheme

Paid Volunteer Leave

Enhanced Family Leave Pay

Free Breakfast

Apprenticeships & Career Development

Refer a Friend Bonus

Enhanced Pension Scheme

EarlyPay

Profit-Based Bonus Scheme

ShareSave Scheme

Retail & Leisure Discounts

Health Cash Plan

Employee Assistance Programme

Life Assurance

Gym Discounts

Cycle to Work Scheme

Résumé du poste

Selco Builders Warehouse is looking for a capable leader to drive excellent customer service and robust operational performance at a busy branch. You will oversee the shopfloor, yard, checkouts and Goods-In areas, ensuring stock accuracy, pricing, merchandising and promotional changes are executed flawlessly.

The role calls for motivating and coaching colleagues, maintaining high standards, and acting as the most senior leader on duty when required.

Responsabilités

• Leading and developing your team to deliver excellent customer service and strong operational performance.
• Overseeing the day-to-day operation of the shopfloor, external yard, checkouts and Goods-In areas.
• Managing the full stock lifecycle, from accurate receipt through to replenishment, merchandising and sale.
• Maintaining excellent stock availability and integrity, reducing losses and effectively managing damaged, discontinued and out-of-date stock.
• Ensuring high shopfloor standards, including replenishment, accurate pricing, planogram compliance and promotional changes.
• Driving sales and profitability through strong operational standards, stock control and effective team performance.
• Coaching and supporting colleagues to build capability, take ownership and deliver consistently high standards.
• Supporting the wider branch management team and taking responsibility for branch operations when acting as the most senior leader on duty.
• Ensuring the branch remains safe, compliant, well-stocked and welcoming for our customers.

Description du poste

Selco Builders Warehouse is looking for a capable leader to drive excellent customer service and robust operational performance at a busy branch. You will oversee the shopfloor, yard, checkouts and Goods-In areas, ensuring stock accuracy, pricing, merchandising and promotional changes are executed flawlessly.

The role calls for motivating and coaching colleagues, maintaining high standards, and acting as the most senior leader on duty when required.