Operations Systems Analyst & Admin

MCR Property Group; Manchester; On-site; GBP 42,000 - 54,000; Full time

Job summary

Flow Student, a PBSA operator, is seeking a hands-on Business Systems Analyst/Administrator in Manchester. You will support core systems, administer user access, and translate operational needs into system improvements to enable growth.

In this role you will partner with Operations, Sales, Finance and external system partners, ensuring reliable, well-controlled platforms and accurate data for reporting and decision making.

Qualifications

• Experience in a systems administration, application support, business analysis or data analysis role.
• Strong analytical skills and ability to produce accurate reports from multiple data sources.
• Clear written and verbal communication with technical and non-technical colleagues.

Responsibilities

• Provide first-line and second-line support for core platforms, triaging incidents and escalating complex issues.
• Administer user accounts, roles, permissions and access changes.
• Maintain system configuration, templates, workflows and reference data.
• Develop and maintain system documentation, knowledge articles and process maps.
• Monitor data quality and produce dashboards and reports for operations and commercial teams.

Skills

Systems administration

Business analysis

Data analysis

Excel

Problem solving

Communication

Tools

StarRez

HubSpot

Job description

Flow Student, a PBSA operator, is seeking a hands-on Business Systems Analyst/Administrator in Manchester. You will support core systems, administer user access, and translate operational needs into system improvements to enable growth.

In this role you will partner with Operations, Sales, Finance and external system partners, ensuring reliable, well-controlled platforms and accurate data for reporting and decision making.