Operations Support Specialist

Travel Trade Recruitment; Greater London; Hybrid; GBP 33,000 - 35,000; Full time

Benefits offered by this job

Hybrid working: 2 days in London

Central London office access

Fantastic benefits

Job summary

Travel Trade Recruitment is seeking an Operations Executive with travel industry experience to join their specialist team in London. You will support post-sales, organise airport transfers, hotel rooming lists, seating and client instructions, and handle invoicing while maintaining exceptional service.

The role emphasizes attention to detail and organisational skills in a hybrid London setting. The ideal candidate has a travel or tourism background, is proactive, flexible, and passionate about

Qualifications

• Travel and tourism background or degree is required.
• Must be organised, proactive and flexible.
• High attention to detail with strong grammar and numeracy skills.
• Experience with MS Excel and MS Office is required.
• Experience in travel administration is a bonus.

Responsibilities

• Providing full post-sales support to the sales team
• Organising airport transfers
• Organise hotel rooming lists and invoices
• Ticket seating allocation and issuing
• Manage the final instructions for clients
• Customer invoices
• Ad hoc travel administration duties as required

Skills

Organised

Proactive

Flexible

Attention to detail

Passion for Travel

Passion for Africa

Education

Travel and Tourism background or degree

Tools

MS Excel

Microsoft Office

Job description

Do you have Operational experience within the Travel Industry? Do you have impeccable attention to details? Have an interest or passion for Africa WE HAVE THE ROLE FOR YOU!!!

We are working with a Specialist Travel company, who are offering a fantastic opportunity to join their operations department.

They are looking for an enthusiastic and organised individual, who has a desire to ensure that every client has the greatest experience possible on their trip - ensuring everyone run smoothly and they have the trip of their lifetime.

Responsibilities:

• Providing full post-sales support to the sales team
• Organising airport transfers
• Organise hotel rooming lists and invoices
• Ticket seating allocation and issuing
• Manage the final instructions for clients
• Customer invoices
• Ad hoc travel administration duties as required

Skills / Experiences required:

• Travel and Tourism background or degree
• Operational experience
• Must be organised, proactive and flexible
• Passion for Travel (essential)
• Passion for Africa (desirable)
• Must have high attention to detail showing accurate grammar and numerical skills
• Must have experience of working with Microsoft applications and able to pick up new systems easily (Basic/working knowledge of MS Excel is required).
• Previous administration experience gained within the travel sector a bonus.
• Be obsessive about our customers and the service we give them in order to enhance their enjoyment of our holidays
• Ability to prioritise workload and show a high level of urgency. Shows flexibility, quick thinking and a highly organized approach
• Enthusiasm, motivated and a passion to deliver excellent service with a 'can do' attitude
• A willingness to learn, and grow with the company

The package:

• Competitive salary : £33,000-£35,000 (negotiable dependant on experience)
• Monday - Friday Hybrid working 2 days in London
• Modern offices based in Central London
• Fantastic benefits
• Growth within the companyWould consider remote for exceptional operations executive candidate

Interested?