Operations Support Manager

Iris Care Group; Gloucester; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as an Operations Support Manager in Gloucester, where you will lead efforts to enhance operational excellence in supported living services. This role offers the chance to make a significant impact on the lives of individuals with learning disabilities and complex care needs. You will be responsible for ensuring high-quality, person-centred care while supporting managers and driving change within the organization. With a competitive salary and a supportive work environment, this is a fantastic opportunity for career growth and development in a rewarding sector.

Benefits

Competitive salary and benefits package

Career growth and development prospects

Supportive work environment

Innovative team culture

Qualifications

• Minimum 2 years’ experience as a registered CQC manager.
• Strong leadership skills with a focus on quality improvements.

Responsibilities

• Oversee daily operations of supported living services.
• Promote high standards of person-centred care.

Skills

Leadership

Team Management

Communication

Change Management

Interpersonal Skills

Education

NVQ Level 5 in Health and Social Care

Professional Qualification (Nurse or Allied Health)

Job description

Are you an experienced and dynamic leader looking to make a significant impact on a growing company? We are seeking an exceptional Operations Support Manager to join our team and drive operational excellence in the supported living sector.

This role is based in Gloucester

Iris Care Group provides supported living for people with a range of needs, helping them to achieve healthy, happy and fulfilled lives.

Our aim is to support people to live the lives they want to live. We do this by providing the right support at the right time with a focus on independence, choice, opportunity and supporting people to live a good quality of life.

As an Operations Support manager you will oversee and support the daily operations of our supported living services for adults with learning disabilities, mental health needs and complex care requirements. This is a fantastic opportunity to play a vital role in shaping high-quality, person-centred care and support across our services.

Key Responsibilities

• To support the Operational Management of the designated Region/Locality/Registration

• To promote a high standard of person-centred care, ensuring that we are meeting individual needs and that everyone is treated with respect and dignity and rights to privacy, independence and choice are met.

• To provide direct support to Managers within the region to deliver on SIP working alongside the Regional Operations Directors, Director of Operations and Quality Team

• To provide temporary relief in the absence of the manager, carrying out the full duties of the post.

• To carry out specific development projects within the region/across the business, as specified by the Regional & Operations Directors.

Qualifications

·NVQ Level 5 in health and social care or equivalent

·Professional qualification either a nurse or allied health discipline (desirable)

·At least 2 years’ experience as a registered CQC manager

·Strong leadership and team management skills

·Experience of managing change and quality improvements

·Outstanding communication and interpersonal skills

Why Join Us?

·Competitive salary and benefits package

·Opportunity to work with a forward-thinking and innovative team in the supported living sector

·Career growth and development prospects

·Supportive and collaborative work environment