Operations Support Assistant - Wavertree

Bedspace Resource Ltd; Liverpool; On-site; GBP 17,000 - 19,000; Part time

Job summary

Bedspace Resource Ltd in Liverpool is seeking a part-time Operations Support Assistant to join the Operations Support team at the Liverpool office. The role is 25 hours per week with flexible hours, focusing on front office support and administration.

You will help ensure the Service Delivery team has what they need to support service users, while staying organised in a busy environment and able to respond to unexpected situations.

Qualifications

• Previous experience in customer service and handling phone calls.
• Full driving licence (essential for required travel to other locations).
• Proficient with Microsoft Office.
• Strong numeracy and literacy skills.
• Excellent interpersonal skills.
• Ability to work under pressure in a changing environment.

Responsibilities

• Provide front office and administrative support.
• Support the Service Delivery team to enable them to focus on service users.
• Maintain organised processes and respond to unexpected situations in a busy environment.

Skills

Front office support

Customer service

Phone calls

Interpersonal skills

Organisation

Tools

Microsoft Office

Job description

We are looking for a part-time Operations Support Assistant to join our Operations Support team at our Liverpool office. The role is 25 hours per week, with some flexibility around working hours.

You will help with all aspects of front office support, administration ensuring our Service Delivery team have all the help they need to allow them to concentrate on the service users they support.

A growing team spread across all our offices, we need someone organised and accurate who loves people, a busy working environment and can cope with the unexpected!

About you

The ideal candidate will have a genuine passion about working within this sector and have proven experience in a similar Operations Support role.

Requirements:

• Previous experience in customer service and handling phone calls.
• Travel to other locations may be required so ideally you will hold essential a full driving licence.
• Competent with Microsoft packages.
• High level of numeracy and literacy skills.
• Good interpersonal skills.
• Ability to work under pressure and react to unforeseen issues in an ever-changing work environment.