Operations Supervisor - Urgent Care Leader

Practice Plus Group; Larkhill; Hybrid; GBP 35,000 - 52,000; Full time

Job summary

Practice Plus Group is seeking an experienced Operations Supervisor to lead Integrated Urgent Care services across Suffolk and North East Essex, including Out of Hours and CAS. This role focuses on day-to-day operational management, ensuring safe, patient-centered care across multiple teams and sites.

The position oversees recruitment, onboarding, performance, training and development, while monitoring service delivery, rota performance and workforce planning to meet NQRs.

Qualifications

• Experience in healthcare operations management.
• Strong leadership and communication skills.

Responsibilities

• Lead operational teams across IUC services.
• Oversee recruitment, onboarding and performance management.
• Monitor service delivery, rota performance and workforce planning.

Skills

Leadership

Operations mgmt

Healthcare

Job description

Practice Plus Group is seeking an experienced Operations Supervisor to lead Integrated Urgent Care services across Suffolk and North East Essex, including Out of Hours and CAS. This role focuses on day-to-day operational management, ensuring safe, patient-centered care across multiple teams and sites.

The position oversees recruitment, onboarding, performance, training and development, while monitoring service delivery, rota performance and workforce planning to meet NQRs.