Operations Supervisor - Urgent Care & Team Leader

Practice Plus Group; Colchester; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Refer a friend scheme

Blue Light Card and Costco membership

Award winning ED&I programme

Physical and mental health support

Job summary

Practice Plus Group is seeking an experienced Operations Supervisor to support our Integrated Urgent Care (IUC) services across Suffolk and North East Essex, including Out of Hours (OOH) and Clinical Assessment Service (CAS). This is a pivotal leadership role responsible for the day-to-day operational management of services, ensuring safe, effective and patient-centred care is delivered at all times.

You will lead, support and develop operational teams, including remote colleagues, overseeing

Qualifications

• Experience in healthcare operations management and team leadership.
• Ability to manage recruitment, onboarding, and performance development.

Responsibilities

• Lead, support and develop operational teams, including remote colleagues.
• Oversee recruitment, onboarding, performance management, training and CPD development.
• Monitor service delivery, rota performance and workforce planning to meet NQRs and service demand.

Job description

Practice Plus Group is seeking an experienced Operations Supervisor to support our Integrated Urgent Care (IUC) services across Suffolk and North East Essex, including Out of Hours (OOH) and Clinical Assessment Service (CAS). This is a pivotal leadership role responsible for the day-to-day operational management of services, ensuring safe, effective and patient-centred care is delivered at all times.

You will lead, support and develop operational teams, including remote colleagues, overseeing