Operations Supervisor

Amazon; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for Operations Supervisors for a new Fulfillment Center. This role offers a unique opportunity to enhance operational efficiency and ensure timely delivery of customer orders. You will lead and mentor a team while managing various operational processes such as receiving, stowing, and shipping. The position requires strong communication skills and the ability to work in a fast-paced environment. Join a diverse and inclusive workplace that values your contributions and provides opportunities for growth and development.

Qualifications

• Previous experience leading, mentoring, and coaching teams.
• Excellent written and verbal communication skills.

Responsibilities

• Support and manage department duties, including labor allocation.
• Track and report on performance metrics and safety compliance.

Skills

Team Leadership

Mentoring

Coaching

Communication Skills

Problem-Solving

Tools

Microsoft Office

Job description

Job ID: 2927608 | Amazon Commercial Services Pty Ltd

We’re seeking experienced Operations Supervisors/Process Assistants to join the team for the upcoming launch of our brand new Fulfillment Center in Cranbourne West.

The Operations Supervisor will support the Area Manager and will hold responsibilities in one of the following process areas within the Fulfillment Center Operations: Receive, stow, pick, pack, or ship. You'll have the opportunity to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible.

Please note the shift pattern is based on 4 days on and 3 days off and can also be based on nights (Sunday to Wednesday or Wednesday to Saturday).

Key job responsibilities:

1. Support and work in all departments as required.
2. Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties.
3. Providing coverage for Area Managers.
4. Providing policy follow-up, attendance tracking (duties do not extend to discipline).
5. Tracking and reporting of ATS/labor hours.
6. Assisting the floor as an associate resource, training associates and verifying SOP compliance.
7. Ensuring successful area performance through tracking, reporting, and feedback of associate performance.
8. Participating in Operational Excellence initiatives in some capacity.
9. Fully understanding workflow and daily production goals.
10. Assisting in keeping work area clean and organized.
11. Identifying and addressing safety hazards within the work area.
12. Coaching associates to work safely at all times.
13. Referring all job injuries immediately to area manager.

BASIC QUALIFICATIONS

1. Previous experience leading, mentoring, and coaching teams.
2. Experience working within a similar field (manufacturing/distribution/warehousing/large retail).
3. Availability to work 38 hours+/week, and overtime as required.
4. Comfortable lifting up to 16 kilos, standing/walking for up to 10-12 hours, and able to frequently push, pull, squat, bend and reach, all with or without reasonable accommodation.
5. Excellent written and verbal communication and interpersonal skills to coach, train, and assist team members.
6. Experience working with computers and Microsoft Office (Outlook, Word, Excel).

PREFERRED QUALIFICATIONS

1. Leadership experience directly managing others.
2. Experience with performance metrics and lean process improvement.

Acknowledgement of country:
In the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.

Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.