Operations Specialist

WR Logistics; Langley Green; On-site; GBP 24,000 - 40,000; Full time

Benefits offered by this job

28 days holiday

Free on-site parking

International travel opportunities

Career development

Job summary

WR Logistics is seeking an experienced Multimodal Freight Operator to manage import and export shipments, with a focus on air and road freight. You will work closely with customers, overseas partners, airlines, hauliers and customs authorities to ensure shipments move efficiently from origin to destination while delivering outstanding customer service.

Key responsibilities include coordinating bookings, liaising with international partners, arranging customs clearances, providing timely updates,

Qualifications

• Experience in freight forwarding essential.
• Good knowledge of import and export operations required.
• Air freight experience desirable; road freight knowledge preferred.
• Excellent communication and organisational skills.
• Ability to manage multiple shipments simultaneously in a fast-paced environment.
• Willingness to travel internationally several times a year (USA visits).

Responsibilities

• Manage end-to-end import and export shipments.
• Coordinate air and road freight movements from booking through to final delivery.
• Liaise with customers, overseas agents and transport providers.
• Arrange customs clearances and ensure compliance with regulations.
• Provide shipment updates and resolve operational issues proactively.
• Negotiate rates and support quotation requests as needed.
• Build strong relationships with international partners and customers.

Skills

Freight forwarding

Import/Export operations

Air freight

Customer service

Communication skills

Travel willingness

Languages (French/Spanish)

Job description

Multimodal Freight Operator

Salary: Up to £40,000 + Benefits

Are you an experienced Freight Forwarder looking to join a growing international logistics business where no two days are the same?

We're recruiting on behalf of a well-established multimodal freight operator with an excellent reputation for delivering tailored logistics solutions across global markets. This is an exciting opportunity to join a collaborative team that genuinely invests in its people and offers exposure to international travel and career development.

What's on Offer?

• Salary up to £40,000, depending on experience.
• 28 days' holiday.
• Free on-site parking.
• International travel opportunities, including industry exhibitions and visits to overseas partners.
• Join a financially stable, growing freight forwarding business with a strong history.
• Supportive management team with genuine opportunities for career progression.
• A varied role where you'll build relationships across international markets rather than being confined to a purely operational desk.

The Role

You'll be responsible for managing both import and export shipments, with a particular focus on air and road freight. Working closely with customers, overseas partners, airlines, hauliers and customs authorities, you'll ensure shipments move efficiently from origin to destination while providing outstanding customer service.

Key Responsibilities

• Manage end-to-end import and export shipments.
• Coordinate air and road freight movements from booking through to final delivery.
• Liaise with customers, overseas agents and transport providers.
• Arrange customs clearances and ensure compliance with current regulations.
• Provide shipment updates and resolve any operational issues proactively.
• Negotiate rates and support quotation requests where required.
• Build strong relationships with international partners and customers.

About You

• Previous experience within freight forwarding is essential.
• Good knowledge of import and export operations.
• Experience handling air freight is highly desirable, with road freight knowledge also preferred.
• Excellent communication and organisational skills.
• Strong attention to detail and the ability to manage multiple shipments simultaneously.
• Comfortable working in a fast-paced environment.
• A willingness to travel internationally several times a year, including visits to the USA and overseas freight forwarding exhibitions.
• French or Spanish language skills would be a distinct advantage, although not essential.

If you're looking for your next challenge within freight forwarding and would like to work for an ambitious business with an international outlook, we'd love to hear from you.