Freight Forwarder (Road)

MTrec Ltd; Tees Valley; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

25 days leave

Healthcare plan

Sick pay

Life assurance

Onsite gym

Career development

Collaborative culture

Job summary

MTrec Commercial is partnering with a prestigious client in Tees Valley to recruit an experienced Freight Forwarder. You will plan cost-effective European road freight routes, negotiate transport rates, and manage export/import documentation.

The role demands strong knowledge of European trade regulations, excellent organisation, and clear communication. You will build relationships with hauliers and customers while upholding our core values and safety standards.

Qualifications

• Previous European road freight experience is essential.
• Strong knowledge of international trade regulations and import/export docs.
• Excellent organisational skills with multi-tasking in a fast-paced environment.
• Strong written and verbal communication skills.
• Experience with regulatory compliance (AB AML, sanctions, HS codes) is desirable.
• Able to analyse situations and implement effective solutions.
• Collaborative team player with customer focus.

Responsibilities

• Plan and organise cost-effective routes for European road freight.
• Negotiate transport rates and prepare accurate customer quotations.
• Ensure correct documentation and file formation.
• Maintain knowledge of European trade regulations and customs.
• Handle customs clearance processes for imports/exports.
• Build strong relationships with hauliers, suppliers, and customers.
• Monitor shipments and propose proactive solutions.
• Provide timely updates and resolve queries professionally.
• Promote wider group capabilities and seek new opportunities.
• Uphold core values and ensure safety and compliance.

Skills

European road freight

International trade regs

Organisational skills

Communication skills

Microsoft 365

English language

Problem solving

Team player

Job description

Rewards and Benefits on offer;

• Competitive salary

• Performance Bonus

• 25 days annual leave + bank holidays + your birthday off if it falls on a working day!

• Healthcare Plan & Wellbeing Package (discounted gym, mental health support, GP anytime service)

• Occupational Sick Pay

• Life assurance cover

• Access to onsite gym

• Clear Career Development Opportunities – training, progression, and growth within the business

• A dynamic and collaborative work environment where your impact will shape our success

The Company you will be working with;

MTrec Commercial are currently supporting our prestigious client on their search for an experienced Freight Forwarder to join their team on a full time and permanent basis. If you have the required experience, then please apply for an immediate response!

The Role you will be doing;

• Plan and organise the most appropriate and cost‑effective routes for European road freight movements, considering transit times, security, and customer requirements.

• Negotiate rates for transport, shipping and handling costs, preparing accurate quotations for customers.

• Ensure correct file formation including purchasing, sales, agreements and documentation.

• Maintain up‑to‑date knowledge of European trade regulations, customs requirements, fiscal regimes and any political or operational factors affecting freight movement.

• Manage correct customs clearance processes for import and export shipments, including documentation and duties.

• Build and maintain strong relationships with hauliers, suppliers, internal teams and external customers.

• Monitor shipments, identify deviations, and proactively implement solutions or alternatives.

• Provide customers with timely and accurate updates, resolving any queries or complaints professionally.

• Promote companies wider group capabilities and identify potential opportunities across the business.

• Adhere to company Core Values – Familial Values, Integrity, Excellence and Accountability.

• Ensure compliance with company HSSQE systems and procedures, prioritising safety and trade compliance at all times.

• Be aware of multilateral trade regimes, dual‑use requirements and Know Your Customer red‑flag concerns.

• At all times remain professional and confidential

About You

• Previous experience in European road freight operations is essential.

• Strong understanding of international trade regulations and import/export documentation.

• Excellent organisational skills with the ability to manage multiple tasks and meet deadlines in a fast‑paced environment.

• Strong written and verbal communication skills.

• Experience in regulatory compliance areas such as Anti‑Bribery, Anti‑Money Laundering, Restricted Party Screening, sanctions, HS code classification, dual‑use goods, re‑export restrictions, HAZCHEM and recordkeeping (desirable).

• Ability to analyse situations, identify issues and implement effective solutions.

• Collaborative team player with a positive, professional approach and strong customer focus.

• Flexible and adaptable.

• Proficient in Microsoft 365.

• Ability to write and speak in English.