Operations Specialist

White Recruitment Construction; Crawley; On-site; GBP 24,000 - 40,000; Full time

Benefits offered by this job

28 days holiday

Free on-site parking

International travel opportunities

Career progression

Job summary

White Recruitment Construction seeks an experienced Multimodal Freight Operator in Crawley to manage international shipments, focusing on air and road freight, from booking to delivery while delivering outstanding service to customers and partners.

You will coordinate with customers, overseas agents and transport providers, handle customs clearances, and build strong relationships across markets. Travel opportunities are available as part of the role.

Qualifications

• Experience in freight forwarding is essential.
• Strong knowledge of import/export operations vital.
• Air freight experience highly desirable; road freight knowledge preferred.

Responsibilities

• Manage end-to-end import and export shipments.
• Coordinate air and road freight movements from booking to delivery.
• Liaise with customers, overseas partners, airlines, hauliers and customs.
• Arrange customs clearances and ensure regulatory compliance.

Skills

Freight forwarding

Import/Export operations

Air freight

Road freight

Communication

Organisational skills

Travel readiness

Job description

Multimodal Freight Operator

Salary: Up to £40,000 + Benefits

Are you an experienced Freight Forwarder looking to join a growing international logistics business where no two days are the same?

We’re recruiting on behalf of a well-established multimodal freight operator with an excellent reputation for delivering tailored logistics solutions across global markets. This is an exciting opportunity to join a collaborative team that genuinely invests in its people and offers exposure to international travel and career development.

What’s on Offer?

• Salary up to £40,000, depending on experience.
• 28 days’ holiday.
• Free on-site parking.
• International travel opportunities, including industry exhibitions and visits to overseas partners.
• Join a financially stable, growing freight forwarding business with a strong history.
• Supportive management team with genuine opportunities for career progression.
• A varied role where you’ll build relationships across international markets rather than being confined to a purely operational desk.

The Role

You’ll be responsible for managing both import and export shipments, with a particular focus on air and road freight. Working closely with customers, overseas partners, airlines, hauliers and customs authorities, you’ll ensure shipments move efficiently from origin to destination while providing outstanding customer service.

Key Responsibilities

• Manage end-to-end import and export shipments.
• Coordinate air and road freight movements from booking through to final delivery.
• Liaise with customers, overseas agents and transport providers.
• Arrange customs clearances and ensure compliance with current regulations.
• Provide shipment updates and resolve any operational issues proactively.
• Negotiate rates and support quotation requests where required.
• Build strong relationships with international partners and customers.

About You

• Previous experience within freight forwarding is essential.
• Good knowledge of import and export operations.
• Experience handling air freight is highly desirable, with road freight knowledge also preferred.
• Excellent communication and organisational skills.
• Strong attention to detail and the ability to manage multiple shipments simultaneously.
• Comfortable working in a fast-paced environment.
• A willingness to travel internationally several times a year, including visits to the USA and overseas freight forwarding exhibitions.
• French or Spanish language skills would be a distinct advantage, although not essential.