Operations & Relationship Manager

Michael Page (UK); London; On-site; GBP 35,000 - 46,000; Part time

Job summary

A public sector organisation in London seeks a part-time Operations & Relationship Manager to oversee community health centre operations. The role involves ensuring tenant satisfaction, managing facilities, and fostering collaboration with local partners. Ideal candidates should have experience in Facilities Management and a relevant qualification, alongside strong customer service and networking skills. This fixed-term contract offers a competitive salary and an inclusive work culture.

Benefits

Competitive salary

Inclusive culture

Dedicated team

Qualifications

• Minimum 2 years experience in Facilities Management.
• Experience presenting complex information to health and social care community.

Responsibilities

• Oversee day-to-day management of community health centre sites.
• Ensure effective site operations and tenant satisfaction.
• Manage compliance and facilities contracts.

Skills

Customer Service

Financial Management

Networking

Self-Motivation

Teamwork

Education

BIFM Level 3

Tools

Microsoft Word

Microsoft Excel

Job description

• Operations & Relationship Manager required - PART TIME BASIS
• Public Sector Organisation based in London

About Our Client

You will be working for a Public Sector organisation based in London.

Job Description

The Operations & Relationship Manager oversees the day-to-day management of the community health centre sites, ensuring effective site operations, tenant satisfaction, and maximised space utilisation. You will work closely with tenants, the Property team, and local community partners to integrate services, foster collaboration, and engage local organisations, contributing to the site's role as a community hub.

Key responsibilities will be as follows:

• Customer Service
• Bookable room space
• Site Feedback
• Compliance Register
• Tenant and Site Handbooks
• Contact Lists
• Security
• Fire/Health & Safety
• Facilities Management (FM) Contracts
• Occupation Agreements - leases/licenses
• Property Register
• Site Use
• Performance Reporting

The Successful Applicant

The successful Operations & Relationship Manager will possess the following:

• Minimum 2 year's experience in Facilities Management and/or appropriate qualification in Site Management and/or Facilities Management (BIFM level 3 or above)
• Experience of presenting complex information to working groups across the health and social care community.
• Experience of financial management including monitoring budgets.
• Ability to develop effective networks with stakeholders within and outside the health sector.
• Ability to manage and work under pressure autonomously, within resources and to tight deadlines.
• Ability to prioritise ongoing planned work adjusting to changing requirements and organisational needs.
• Computer literate, in particular Microsoft Word and Excel.
• Self-motivator and ability to motivate others.
• Ability to work well independently and as part of a team.
• Good working knowledge of health care and primary health care services.
• Understanding of health-care systems within organisations.
• Health and safety training e.g. IOSH/NEBOSH.

What's on Offer

This is a PART TIME fixed term contract.

• A competitive salary range of £35,000 - £46,000 GBP per annum depending on experience
• An inclusive culture that values employee input and fosters growth.
• The opportunity to work with a dedicated and talented team.
• If you're ready for a new challenge, we'd love to hear from you!