Operations & Process Improvement Manager

Kings College London; England; On-site; GBP 32,000 - 42,000; Full time

Job summary

Kings College London is seeking an experienced administrator to support busy operational teams and ensure efficient service delivery. The role involves coordinating budgetary and HR activities, and using Microsoft Power Platform to streamline processes.

You will work both independently and across multiple teams in a dynamic university environment, requiring excellent organisation, communication, and data analysis skills.

Qualifications

• Substantial experience of office administration, operational delivery, and managing operational teams to provide an efficient and effective service.
• Experience of coordinating budgetary and financial processes with strong numeracy and data analysis skills
• Experience of supporting HR operations, including coordinating recruitment activity
• Ability to work both independently and as part of multiple teams
• Excellent organisational and time management skills with the ability to multi-task and balance competing priorities in a busy, pressured work environment.
• Experience of service improvement with a proactive, methodical, flexible approach to work and strong attention to detail
• Excellent written and spoken communication skills, with a high standard of English, with the ability to learn quickly, and comprehend and disseminate complex information.
• Experience of utilising the use of tools such as the Microsoft Power Platform to improve processes, workflows, data storage, and retrieval to improve operational efficiency.

Skills

Office administration

Budgeting

HR operations support

Independent working

Organisational skills

Service improvement

Communication skills

Power Platform

Education

Degree or equivalent

Higher education environment experience

Tools

Microsoft Power Platform

Job description

Kings College London is seeking an experienced administrator to support busy operational teams and ensure efficient service delivery. The role involves coordinating budgetary and HR activities, and using Microsoft Power Platform to streamline processes.

You will work both independently and across multiple teams in a dynamic university environment, requiring excellent organisation, communication, and data analysis skills.