Business Manager

King's College London; Greater London; Hybrid; GBP 54,000 - 63,000; Full time

Job summary

King's College London is seeking a Business Manager to support the smooth running of King's Digital operations. You will work with the Head of Operations and Strategy to deliver strategic, operational and financial objectives, overseeing finance, HR, procurement and compliance while coordinating projects to support growth.

The role is based at JCMB on the King's Waterloo Campus with a hybrid model, requiring some travel to other campuses. Fixed-term until November 2027; full-time (35 hours/week).

Qualifications

• Educated to degree level or equivalent professional experience in operations, project management or business support administration.
• Strong numerical literacy with the ability to analyse and present complex data to a wide audience.
• Experience managing large budgets and monitoring financial performance.
• Experience growing, leading and managing individuals and/or teams.
• Excellent communication skills, including drafting policy and presenting to diverse stakeholders.
• Excellent organisational skills with the ability to prioritise and deliver to tight deadlines and budgets.
• Excellent interpersonal skills to influence a wide range of stakeholders.
• Commitment to continuous improvement and efficient services.

Responsibilities

• Support the delivery of the department's strategic, operational and financial objectives.
• Coordinate and contribute to effective business operations and decision-making with insight and advice.
• Manage a range of strategic and operational projects to support King's Digital development.

Skills

Numeracy

Budgeting

People management

Communication

Organisational skills

Stakeholder engagement

Process improvement

Attention to detail

Education

Degree level or equivalent professional experience in operations or project management

Job description

About us

Our mission is to provide transformative, high-quality digital education, so students can learn, wherever they are.

We collaborate with academics and professional services staff across the university, and with our external partners, to design, develop and deliver a wide range of educational programmes.

Our learners study with us from across the world, choosing when and where they study, working around their schedules.

We are a dynamic team with ambitious growth targets in a priority area of development for King's. We proudly foster a supportive culture and community which prioritises both individual and collective wellbeing.

Employee support at King's includes flexible working arrangements, paid maternity/shared parental leave, menopausal support, an active wellbeing programme, training and development opportunities and much more. All of our staff benefit from a generous pension contribution as well.

As part of hybrid working at King's, all team members can work remotely for part of the week if they wish.

Join us as we open futures and unlock potential.

About the role

The Business Manager will support the effective and smooth running of King's Digital’s business operations. In this role, you will work closely with the Head of Operations and Strategy and Director of Operations to support the delivery of the department’s strategic, operational and financial objectives, while overseeing key areas including finance, HR, procurement, resources, compliance and business continuity.

You will co-ordinate and contribute to the effective delivery of business operations, provide insight and advice to support planning and decision-making, and manage a range of strategic and operational projects to support the continued development of King's Digital.

The role is primarily based at JCMB on the King's Waterloo Campus though you may be required to travel to other campuses on occasion. King's has a hybrid working scheme where staff may be able to work remotely for part of the week, as determined by required output and departmental need.

This is a full-time post (35 hours per week), and you will be offered a fixed-term contract until November 2027.

Please note that due to the high level of interest in this position, the job advert may close earlier than the specified deadline if we receive a large number of applications. We encourage early submission to avoid disappointment.

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Educated to degree level or equivalent professional experience in operations, project management or business support administration
2. Highly numerate and literate with strong attention to detail; and adept at understanding, analysing and presenting complex data to a wide-ranging audience
3. Experience of managing large complex budgets and monitoring and acting on financial performance
4. Experience growing, leading and managing individuals and / or teams
5. Excellent communication skills, including ability to draft policy and process, present confidently in a variety of formats and to a wide variety of stakeholders
6. Excellent organisational skills, the ability to prioritise effectively and deliver work personally and through others to tight deadlines and within budget.
7. Excellent interpersonal skills, including ability to interact with and influence a wide variety of stakeholders
8. Commitment to continuous improvement and building an efficient and effective operational service

Desirable criteria

• Experience working in Higher Education, research, academic, or other non-profit sectors

£53,947 to £63,350 per annum, including London Weighting Allowance