Operations & Member Experience Assistant

David Lloyd Leisure Ltd; Swindon; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Free Club Membership for you and your家

Discount on food and drinks.

Discounts on Swimming, Tennis Lessons,

Opportunities for Career Advancement

Wagestream App: Get paid on demand!

Access to our Benefits Suite.

Job summary

David Lloyd Clubs Swindon is hiring an Operations Assistant to support multiple club departments, ensuring members feel safe and have an excellent experience every day.

You will perform opening and closing tasks, help with cleaning, greet members, and assist teams as needed. A passion for customer service and strong teamwork are essential; emergency response qualification is desirable.

Qualifications

• Passion for customer service.
• Team player with strong communication.
• Ability to work in a fast-paced environment.
• Emergency Response Qualification is desirable, not essential.

Responsibilities

• Assist with cleaning, opening and closing tasks.
• Greet members and support multiple departments across the club.
• Support teams as needed to ensure an excellent member experience.

Skills

Customer service

Team player

Communication

Fast-paced

Emergency response

Job description

David Lloyd Clubs Swindon is hiring an Operations Assistant to support multiple club departments, ensuring members feel safe and have an excellent experience every day.

You will perform opening and closing tasks, help with cleaning, greet members, and assist teams as needed. A passion for customer service and strong teamwork are essential; emergency response qualification is desirable.