Operations Assistant — Member Experience & Growth

David Lloyd Clubs; Bicester; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Free Club Membership for you and your家

Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Career Advancement through training

Wagestream App: Get paid on demand

Benefits Suite

Job summary

David Lloyd Clubs is seeking an Operations Assistant to help ensure members feel safe and enjoy an exceptional experience daily. The role supports multiple club departments with tasks including cleaning, opening/closing duties, and warmly greeting members.

We look for someone passionate about service, a strong communicator and team player who thrives in a fast-paced setting. An emergency response qualification is desirable but not essential.

Qualifications

• Passion for customer service.
• Strong teamwork and collaboration skills.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Support to ensure members feel safe and have an excellent experience every day, seven days a week.
• Assist across club departments with tasks such as cleaning, opening/closing, greeting members, and supporting teams as needed.

Skills

Customer service

Team player

Communication

Collaboration

Fast-paced

Job description

David Lloyd Clubs is seeking an Operations Assistant to help ensure members feel safe and enjoy an exceptional experience daily. The role supports multiple club departments with tasks including cleaning, opening/closing duties, and warmly greeting members.

We look for someone passionate about service, a strong communicator and team player who thrives in a fast-paced setting. An emergency response qualification is desirable but not essential.